Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!
About Essential Utilities
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
Are you looking for a fantastic career at Aqua? We have a great opportunity for a SCADA Operator to join us on a part-time, direct basis at our office in Cary, NC. The SCADA Operator analyzes, dispatches, and communicates issues to on-call personnel, Field Operators, and Utility Technicians; this involves reviewing remote-monitoring alarms received from field instrumentation and transmitting systems.
This person will report to our SCADA Supervisor, and will perform highly responsible work responding to, analyzing, dispatching, and accurately communicating feedback from remote-monitoring alarms for our water well & treatment systems’ field sites, wastewater systems’ field sites, and other sites. This position requires familiarity with using of computer systems and monitoring/visualization systems; our SCADA process view browser is similar to an internet browser but is utilized instead for industrial process visualization in applications such as water and wastewater systems’ Supervisory Control and Data Acquisition programs.
ESSENTIAL DUTIES:
Monitor SCADA alarms from a central computer as well as telephone calls.Generate work orders to personnel via computer & telephone.Generate and distribute SCADA reports, when requested.Issue System Pressure Advisories and Lifts in accordance with instruction from Operations Leadership.Perform other assignments / assist with other projects, as assigned.QUALIFICATIONS:
High School Degree RequiredExperience working with computerized technology is preferred (but not required).KNOWLEDGE, SKILLS, AND ABILITIES:
Technical aptitude, including competency with Microsoft Windows OS and Office Suite (e.g.: Excel, Word‚ Outlook, and PowerPoint).Exposure to the water utility industry is a plusExcellent written & verbal communication skills; proven ability to communicate effectively (clearly, concisely, and professionally) with internal customers as well as excellent customer service skills are strongly preferred.Ability to work well under pressure.Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.Team Player attitude with the ability to work effectively and multi-task in a team-fostered environment.WORKING CONDITIONS / PHYSICAL DEMANDS:
Perform sedentary work - exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects (including the human body); sedentary work involves sitting most of the time.Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: