Summary We are hiring a Scheduling Specialist. At Elite Home Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here. As a Scheduling Specialist, you can expect: continuing education and tuition reimbursement opportunities independence and autonomy career growth possibilities Give your passion to serve others and your drive for better, more advanced quality healthcare. Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients’ needs and employee needs. Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits. Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Education and Experience Education Requirements High school education or equivalent Experience Requirements Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. Skill Requirements Exceptional organizational, customer service, communication, and decision making skills required. Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits