Schedule Technician Print (https://www.governmentjobs.com/careers/metrocouncil/jobs/newprint/4784406) Apply  Schedule Technician Salary $53,310.40 - $76,169.60 Annually Location Minneapolis, MN Job Type Full-Time Remote Employment Flexible/Hybrid Job Number 2024-00523 Division Metro Transit Department Service Scheduling Opening Date 02/18/2025 Closing Date 3/4/2025 11:59 PM Central + Description + Benefits + Questions WHO WE ARE We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx) We are committed to supporting a diverse workforce that reflects the communities we serve. The Metropolitan Council’s Metro Transit Division is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as a resource for those who carpool, vanpool, walk or bike in the Twin Cities. How your work would contribute to our organization and the Twin Cities region: The Schedule Techniciangathers input from Service Analysis, Route Planning, Operations, and other transit providers in order to create and maintain bus and rail schedules. Ensures the efficiency and operability of vehicle blocks and operator duties, adhering to specified directives and union contract provisions. Communicates schedule changes to internal and external stakeholders, including Garage Operations, Street Operations, Transit Information, and partner transit agencies. NOTE: This posting will establish a six-month eligible list for current and future openings. T his posting is open to both internal and external applicants, however, internal candidates will receive priority. For internals, the final selection will be awarded by full-time ATU seniority among qualified candidates. This position is eligible for a hybrid (both remote and onsite) telework arrangement. The incumbent of this role will be required to work onsite at our Heywood office in Minneapolis on Tuesdays (subject to change). The candidate's permanent residence must be in Minnesota or Wisconsin. Hourly Pay Range: For candidates newly hired into the Amalgamated Transit Union (ATU), starting wage is set by the ATU contract. Internal hires will follow Metropolitan Council's union wage guidelines. What you would do in this job + Reviews service specifications provided by Service Analysis, Route Planning, and partner transit agencies as provided through change-of-service forms, e-mails, and verbal communications. + Provides recommendations, statistics, and data to assist managerial staff, Service Analysis, Route Planning, and other departments in the design and delivery of service. + Communicates with operational and customer-facing departments, including Street Operations, Garage Operations, Transit Information, and partner transit agencies, to ensure the accuracy and operability of schedules. + Participates in Service Advisory Team meetings on-site at assigned garage(s), as well as operator run time committees, task forces, and committees. + Builds and manages timetables in HASTUS (or other software system, if applicable) including all service components: route variants, run times, and trip times. + Uses computer-aided scheduling methods to build vehicle blocking and crew schedules. Analyzes solutions and adjusts rules and parameters to resolve issues. + Assists with the preparation of data sets needed to build schedules, including but not limited to deadhead times, minimum layovers, trip vehicle requirements, etc. + Delivers schedule information in a variety of electronic and paper formats (documents, reports, and data) for quarterly operator picks and weekly updates. Uses software such as Adobe Acrobat and SharePoint to generate and share information. + Tests software upgrades, new features, objects, attributes, access profiles, and other components. Uses screen capture and interactive remote desktop to troubleshoot issues. + Supports one or more specialty functions. What education and experience are required for this job (minimum qualifications) The following combination of progressively responsible experience in Transit; incumbent must possess the knowledge, skills and abilities required of a Schedule Technician or demonstrate the ability to master them during the probationary period: + High school diploma/GED with three (3) years of experience in public transit. What additional skills and experience would be helpful in this job (desired qualifications): + Experience working with a diverse workforce and diverse communities. What knowledge, skills and abilities you should have within the first six months on the job: + Knowledge of Twin Cities transit routes and geography. + Knowledge of Metro Transit departments, policies, procedures, and operations. + Knowledge of ATU contract provisions as they relate to work rules and the development of cost-effective schedules. + Skilled in HASTUS (or other similar scheduling software, if applicable), not required at entry. + Skilled in Microsoft Windows environment and common applications (Word, Outlook, Windows Explorer, web browsers, etc.), required at entry. + Skilled in Microsoft Excel, including proficiency with formatting, basic formulas, copy-and-paste operations, etc., required at entry. + Skilled in electronic mapping tools, including aerial photos, street view, and trip planning. + Ability to solve problems independently and creatively, exercising sound professional judgment. + Ability to read and compose documentation with acute attention to fine details (numbers, times, dates, and text). + Ability to read and interpret timetables and route maps in a variety of formats. + Ability to read and comprehend detailed instructions of a technical nature. + Ability to write correspondence of a detailed nature to a broad audience. + Ability to work effectively with customers and colleagues, exercising tact, courtesy, and cooperation. + Ability to communicate effectively, both verbally and in writing. + Ability to perform relevant mathematical functions: addition, subtraction, multiplication, and division; work with whole numbers, fractions, decimals, and time values; compute rate, ratio, and percent; compute averages. + Ability to create and interpret bar and line graphs. What you can expect from us: + We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. + We encourage our employees to develop their skills through on-site training and tuition reimbursement. + We provide a competitive salary, excellent benefits and a good work/life balance. More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx) Additional information Union/Grade:Amalgamated Transit Union (ATU) / Grade 48 FLSA Status:Non-Exempt Safety Sensitive: No What your work environment would be: The majority of work time is performed in a standard office setting. Incumbent will conduct occasional field observations and attend meetings at other facilities. What steps the recruitment process involves: + We review your minimum qualifications. + We request your Work Record Evaluation (ATU employees only). + We rate your education and experience. + We conduct computer and job skill assessments. + We conduct a structured panel interview. + We conduct a pre-acceptance meeting. Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council , you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us. We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below: + Guaranteed monthly retirement income through Minnesota State Retirement System pension fund + Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan + Two or more medical plans from which to choose, with employer contribution towards premiums over 80% + Dental insurance, life insurance and vision insurance The following benefits are provided to all employees as part of working for the Council. You will have access to free: + Well@Work clinic + bus/rail pass valued at over $1200 per year + parking at many job locations + fitness centers at many job locations + Employee Assistance Program + extensive health and wellness programs and resources . 01 Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions. + Yes + No 02 How did youfirsthear about this job opening? + CareerForce Center + Community Event/Organization + Employee Referral + Facebook + Glassdoor + Indeed + Job Fair + LinkedIn + Metro Transit Bus Advertisement + Twitter + Website: governmentjobs.com + Website: metrocouncil.org + Website: metrotransit.org + Website: minnesotajobnetwork.com + Other 03 If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable. 04 Do you have a high-school diploma or GED AND a minimum of three years of experience in a transit-related industry? + Yes + No 05 Describe your experience working in transit. What positions have you held and what were your responsibilities? if you do not have this experience, please type "N/A". 06 Do you have demonstrated experience with Excel spreadsheets, Word processing, using computers, and the Windows navigation process? + Yes + No 07 Please select which functions below in Microsoft Excel that you are competent at (check all that apply). + Create a new workbook + Open, close and save a workbook + Format numbers, text, columns, rows and cells + Add and/or modify borders and shading to cells + Sort data + Filter data + Hide and unhide rows and/or columns + Set page margins + Insert, delete, copy and move worksheets + Use and apply basic functions + Create formulas in data tales + Use date and time functions + Create simple charts + Use drawing tools + Insert graphics + Share workbooks + None of the above 08 Please select which functions below you have experience using in Microsoft Word (check all that apply). + Create/format/print documents, spell check + Create tables, charts, headers/footers + Create forms, templates, mail merge, macros + None of the above 09 Describe your experience working with a diverse workforce and diverse communities. If you do not have this experience, please type "N/A". Required Question Employer Metropolitan Council Address 390 Robert St. N.St. Paul, Minnesota, 55101 Website https://metrocouncil.org Apply Please verify your email addressVerify Email