We are so glad you are interested in joining Sutter Health! **Organization:** SCAH-Sutter Care at Home - Bay **Position Overview:** Position is hybrid and will report in to San Mateo office regularly. The Hospice Scheduler position is the key position to coordinate staffing in multiple hospice locations and provides timely and appropriate staffing for safe and effective care delivery. The Hospice Scheduler will be responsible in ensuring continuity of care by optimally scheduling Case Managers, Team RNs, Hospice Aides (HHA), Medical Social Workers (MSW), and Chaplains. Maintains coordination of the Weekend/Holiday Staff Schedule, the On-Call RN schedule and the HHAs daily assignments in multiple locations. Ensures that communications from patients, physicians and caregivers are relayed in a timely manner. Demonstrates effective liaison activities and interdepartmental and branch communication and cooperation to support essential agency priorities. **Job Description** : **EDUCATION** + _Equivalent experience will be accepted in lieu of the required degree or diploma._ + HS Diploma + Associate's: Office Management, Medical Records, Business or a related field is preferred. + Other: Related courses in business skills + Other: Graduation from an accredited program of secretarial science. **PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:** + Previous experience in home care scheduling. + Scheduling in multiple locations or other medical staffing strongly preferred. + 2 years previous office and computer work skills required as is typically acquired in a health care organization office setting. **SKILLS AND KNOWLEDGE** + Developed clerical and computer skills required. + Must have a working knowledge of medical terminology. + Must have excellent computer word processing skills with the ability to enter at least 50 CWPM and proficiency in Microsoft Word and Excel software program. + Must have knowledge of general office practices and procedures including filing, record keeping, photocopying, scanning and faxing. Must be able to follow a defined list of tasks and follow the established procedures completing them in a timely fashion. + Must be able to flex with the increased workflow when census is higher and recognize urgency of each task. + Must have working ability in Excel + Must be able to work in a Windows environment, have basic competence in the MS Office and be willing and able to learn new computer software package. + Must have excellent communication skills and phone presentation in interactions with patients and staff. + Must be able to prioritize workload, work with minimal supervision, organize and complete tasks accurately and in a timely manner. Must report all staffing concerns or communication breakdowns with clinical staff to the Director of Pt Services. + Must be able to organize varied and possibly conflicting time constraints with calm reaction to frequent and often last minute schedule changes in multiple locations. + Must be able to exercise good judgement related to urgent staffing needs for safe care delivery. + Ability to maintain harmonious constructive relationships with internal and external customers. + Demonstrated skills in effective written and verbal communication. + Must have the ability to secure adequate transportation or other means to report to work in a timely manner. + Ability to be aware of surroundings and respond to emergency and/or urgent events. + Must be detail-oriented. + Ability to communicate with possibly disoriented, combative patients. + Ability to work in mentally and physically demanding environment. **Job Shift:** Days **Schedule:** Per Diem/Casual **Shift Hours:** 8 **Days of the Week:** Monday - Friday, Variable **Weekend Requirements:** As Needed **Benefits:** No **Unions:** Yes **Position Status:** Non-Exempt **Weekly Hours:** 0 **Employee Status:** Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $26.23 to $35.19 / hour _The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _​_