Work whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkCharlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentSummaryResponsible for optimal workflow scheduling and coordination of radiology procedures according to department protocols which includes procedural screenings collecting documenting and obtaining complete and accurate all patient medical history necessary to ensure appropriateness and safety for all procedures Demonstrates commitment to providing an excellent service experience for patient and their familiesResponsibilitiesAppropriately schedule and or reschedule departmental procedures according to specific modality protocols and patient care requirements maintaining patient confidentiality in accordance with HIPAA guidelinesEnsures completion and accuracy of providers order in relation to requested appointment type for compliancemedical necessity and communicates discrepancies to provider office Register patient if requiredObtains all relevant patient information including current lab values and medication usage current history and physical as well as other pertinent medical history necessary for ensuring patient safety and to obtain accurate diagnosis Obtains current complete and accurate patient insurance information to ensure full reimbursementCommunicate educate and instruct patients on detailed procedural preparations provide complete instructions on specific aspects of their procedure and post procedure instructionsProvides office support to meet the unit needs Function as a point person interacting in a courteous manner with patients patient families providers nurses administrative staff internal and external to HHC in the coordination of patient care such as but not limited to answering question triaging calls obtaining patient transport required equipment and supplies patient referrals resolving registration and billing issues etc etcParticipates in Trainingorientingmentoring new employees as requestedWork whereevery momentmattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkCharlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentSummaryResponsible for optimal workflow scheduling and coordination of radiology procedures according to department protocols which includes procedural screenings collecting documenting and obtaining complete and accurate all patient medical history necessary to ensure appropriateness and safety for all procedures Demonstrates commitment to providing an excellent service experience for patient and their familiesResponsibilitiesAppropriately schedule and or reschedule departmental procedures according to specific modality protocols and patient care requirements maintaining patient confidentiality in accordance with HIPAA guidelinesEnsures completion and accuracy of providers order in relation to requested appointment type for compliancemedical necessity and communicates discrepancies to provider office Register patient if requiredObtains all relevant patient information including current lab values and medication usage current history and physical as well as other pertinent medical history necessary for ensuring patient safety and to obtain accurate diagnosis Obtains current complete and accurate patient insurance information to ensure full reimbursementCommunicate educate and instruct patients on detailed procedural preparations provide complete instructions on specific aspects of their procedure and post procedure instructionsProvides office support to meet the unit needs Function as a point person interacting in a courteous manner with patients patient families providers nurses administrative staff internal and external to HHC in the coordination of patient care such as but not limited to answering question triaging calls obtaining patient transport required equipment and supplies patient referrals resolving registration and billing issues etc etcParticipates in Trainingorientingmentoring new employees as requestedRequirementsHigh School Diploma Associate degree preferredTwo years medical office experience medical terminologyTwo years scheduling diagnostic imaging procedures preferredWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentRequirementsHigh School Diploma Associate degree preferredTwo years medical office experience medical terminologyTwo years scheduling diagnostic imaging procedures preferredWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment