Rochester, NY, USA
13 days ago
Scheduler - Senior

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

No Weekends or HolidaysPersonal Time that includes Vacation Time, Sick Time & HolidaysHealth & Wellness Benefits starting Your First DayMedical, Dental & Vision Programs tailored to Your NeedsEmployee Assistance Program including free Mental HealthTuition Assistance & Reimbursement ProgramEmployee Referral Program with Bonuses up to $10kAdvancement OpportunitiesRetirement Savings ProgramSame Day Pay through Daily Pay

SUMMARY

As a Senior Scheduler, your exceptional organization and management skills are key to successful coordination of scheduling and maintenance of services throughout the system.

STATUS: Full Time

LOCATION: Head and Neck Center

SCHEDULE: Monday- Friday Days

ATTRIBUTES

In lieu of degree, an equivalent combination of education and experience will be consideredThree (3) or more years of relevant healthcare experience requiredStrong analytical, computer, organizational, customer service and communication skillsFor the transportation departments, knowledge of IDX and CCS is beneficial

RESPONSIBILITIES

General Management. Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbersSurgical Services. Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures etc.; train others on scheduling Transportation Services. Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as neededInterpreter Services. Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors and all Rochester Regional Health patient

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.50 - $19.40

CITY:

Rochester

POSTAL CODE:

14618

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

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