About Astria
The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.
Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you.
We’re a great place to work (but don’t take our word for it)!
Our operating principles define how we come together as a team to do our work. They reflect Astria Health’s unique view on what’s important and right - being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity. Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health.
Astria Health is looking for a Scheduling and Authorization Clerk to join our team! This position will be located at our Surgery Center in Grandview.
The Scheduling/Authorization Clerk is responsible for providing professional, courteous assistance to patients seeking services within Astria Sunnyside Hospital and Astria Toppenish Hospital. Scheduling/Authorization Clerk will process patient orders as directed by clinic providers, coordinate associated procedure scheduling, and notify referring provider of schedule date and time. Scheduling/Authorization Clerk will verify eligibility, benefits, and authorization requirements for outpatient services. Responsible for contacting insurance company to obtain authorization using correct CPT and DX codes. Enter any authorization numbers and expiration dates to ensure billing accuracy. You will:
Complete the referral sheet in the EMR stating date, time, location and any instructions needed for the patient. Communicate instructions and all referral information with the patient. Conduct insurance referral, if needed.Determine if authorization is required for ordered outpatient services.Verifies eligibility, benefits, and medical necessity on outpatient accounts.Enters all authorization numbers and expiration dates on account for billing. Enter pertinent notes pertinent to billing in computer system.Works and assists billing in researching and resolving rejected or denied claims.Notifies ancillary departments of scheduling errors.Participates in continuous quality improvement and customer service. Looks for and suggests ways to better meet customer requests and needs. Notifies appropriate person immediately of any problem jeopardizing positive customer relations.Collaborate effectively across organizational boundaries.Adheres to the core values and standards of the organization.
What you bring to the role:
High School Graduation or GED. Two or more years of direct work experience in healthcare. Two or more years of administrative support. Oral and written fluency in the English language.
This position is identified as a safety-sensitive position for which impairment while on the job would present a substantial risk of death. As a condition of employment, you will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.