Are you a master of multitasking with a knack for keeping things running smoothly? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? If so, our Radiology Department is looking for you! As our Scheduling Coordinator, you’ll be the heartbeat of our team, ensuring that our patients receive top-notch care with precision and a smile. Ready to bring your organizational wizardry to our dynamic team? Apply now and let’s make a positive impact together!
Responsibilities: Answer incoming calls in a timely and efficient manner. Schedule all new and returning patients with appropriate physicians or teams. Provide coverage in absence of department secretaries. Demonstrate thorough knowledge of the programs and services of the UPMC Health Complete appropriate forms, consistent with insurance requirements and follows up on any incomplete or inaccessible information to assure a completed record. Assure phone contact with patients and referring physician/office regarding essential follow up in a timely and professional manner. Gather and record demographic, financial and insurance information on each patient/family member/guarantor during the initial intake interview which may take place either in person or over the phone. Provide assistance to all patients and families.
Schedule: Monday-Friday, 7AM-3:30PM, 8AM-4PM, 8:30AM-4:30PM, and 9AM-5PM.