Richmond, VA, US
3 days ago
Scheduling Coordinator
Welcome page Returning Candidate? Log back in! Scheduling Coordinator Job Locations US-VA-Richmond Job Post Information* : Posted Date 1 day ago(9/19/2024 6:10 AM) Requisition Number 2024-13241 # of Openings 1 Job Category Administrative/Clerical About the Practice At River Run Dental Spa in Richmond, our dentists are a collection of the best, and we aren’t the only ones who think so. In fact, our dental spa is consistently voted a Richmond favorite by other local dental professionals as well as the general public. We invest in our doctors and staff so that they can continually provide exceptional care for their patients. Responsibilities

We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.

  

Maintaining and updating schedulesVerifying the availability of the practice and patients for appointments.Confirming appointments.Sending out reminders of verified appointments.Rescheduling or canceling appointments in a timely manner.Answering scheduling inquiries.Documenting scheduling processes and keeping records.Gather Patient information (reason for visit, insurance information, etc).Explain dental procedures, treatment times, and payment optionsPerforming other administrative tasks when required. Qualifications 1 year recent dental administrative experience requiredProficiency with Microsoft Office SuiteKnowledge of dental software strongly preferredKeen attention to detailExcellent communications skills with a professional demeanorOutstanding customer service skills Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.

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