Job Summary Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer. At the front desk, responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner. #READ Qualifications Education Requirements Completes and maintains all competencies and trainings as required for role. High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant experience required Certification and Licensure BLS Certification Required Skills Customer Service Skills Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Listening Skills Medical Terminology Microsoft Office Applications Multi Line Telephone Operational Skills Organizational Skills Problem Solving Skills Overview Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour