Scheduling Coordinator & Data Analyst I
Wright State University
Position Information Position Information (Default Section) EEO Statement Wright State University is an equal opportunity/affirmative action employer. Faculty Rank or Job Title Scheduling Coordinator & Data Analyst I Job Category: Administrative (exempt/non-exempt) Department Registrar EEO number: 25P015 Position FTE 100% Minimum Annual or Hourly Rate 43,888 Salary Band: UC S03 Job Summary/Basic Function: The Scheduling Coordinator & Data Analyst I provides mission critical systems support to the Office of the Registrar with an emphasis on data integrity, compliance reporting, best practices, process streamlining, training, and documentation. The position analyzes and interprets data from multiple sources to produce regular and ad-hoc reports for the Registrar, other partners across the University, and external agencies.
The Scheduling Coordinator & Data Analyst I assists in the development and maintenance of the academic class schedule and supports the efficient utilization of academic classroom space. An expert user of the student information system scheduling module and related academic technologies (e.g., curricular information systems; academic scheduling applications), the ACS acts as a liaison to academic units, faculty, and staff. The position provides guidance on scheduling policies and procedures, creative problem-solving, and functional and administrative support in the timely and accurate production of the schedule of classes, the application of special course fees, and the assignment of academic classrooms. The position requires high attention to detail and significant skill in using technology and an understanding of academic scheduling policies and curricular requirements. Minimum Qualifications Bachelor’s Degree. Excellent research, critical thinking, and analysis skills. Attention to detail. A proven commitment to process improvement, quality service, and student advocacy. Excellent analytical, organizational, verbal, and written communication skills. Proficient in using current reporting tools, spreadsheet applications, relational database applications, and concepts. Ability to develop technical skills specific to the technical environment. Demonstrated ability to develop and execute detailed processes and procedures, and a proven commitment to process improvement. Ability to effectively lead projects. Excellent interpersonal skills with demonstrated diplomacy in problem resolution and the ability to interface effectively with all levels of staff and faculty, university partners, and external agencies. Preferred Qualifications Master’s Degree At least 1 year working in a higher education environment, with experience in course catalog, academic scheduling, or academic space management. Experience with integrated student information systems (Ellucian Banner or similar). Experience working with various large data sources, extracting, and manipulating data by designing, refining, and running complex queries. Knowledge of Ad Astra scheduling software and ability to analyze multiple variables and impacts to perform complex room changes to resolve classroom conflicts involving several departments. Experience with integrated student information systems (Ellucian Banner or similar) and state and federal compliance reporting. Knowledge of specialized Registrar core functions, tuition billing and state subsidy, academic records management, and academic program structures. Experience with HEI reporting and Degree and Enrollment reporting with National Student Clearinghouse and National Student Loan Data System. Essential Functions and percent of time: 40% Data Analyst Duties Responsible for the management, design, validation, and maintenance of reports generated for Federal, external, and internal use from the Office of the Registrar. Supports regulatory compliance, HLC accreditation, financial aid eligibility, and privacy of student information. Ensures compliance with federal (National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS), state (Higher Education Information (HEI) System), university and campus regulations (Wright Guarantee Tuition Program) by serving as subject matter and analytical expert. Serves as a resource to university offices, including Institutional Research, Bursar, Fiscal Services, etc., by providing analytical support with impacts on state subsidy and tuition billing. Works with academic, business, and service units across the university to define data standards and maintain the integrity, accuracy, and compliance of student data. Provides training to ensure data integrity and accuracy. Performs query analysis and develops analytical tools for auditing data. Develops queries and reports using software and tools to extract and analyze data from enterprise systems to ensure data integrity, problem-solve, troubleshoot, and support and enhance business processes, planning and decision-making.
30% Schedule Production Serves as the system administrator for Astra Schedule; prepares the system for each scheduling production cycle and keeps up with the academic schedule. Manages integration processes, including the import and export of data between the student information system and scheduling application. Establishes audit processes and critically audits class schedule and classroom data to maintain data integrity; resolves discrepancies and conflicts, and ensures compliance with data standards, processes, and policies. Analyzes business processes and future needs with an emphasis on integrating technology to improve services, streamline and increase automations, and ensure security and accuracy. Coordinate with academic departments in the timely distribution and receipt of schedule of classes, and drafts. Develops reports and assists in implementation of processes to enforce scheduling policy compliance. Supports the production of each term’s Schedule of Classes through daily problem resolution, data analysis, and process improvements. Manages the Banner schedule roll forward and schedule draft generation processes. Edits class section records in the student information system, recording days, times, instructors and adding/deleting/changing all data elements related to class sections and classrooms assignments for the academic year. Runs regular and ad hoc audit reports to troubleshoot schedule-related registration issues, class schedule and classroom scheduling data. Analyzes current operational procedures, identifies problems and/or areas for improvement, recommends and implements solutions. Develops complex course schedule and space utilization analyses for strategic decision-making and optimization. Assist in the development and maintenance of process documentation for scheduling procedures. Essential Functions and percent of time (cont'd): 20% Catalog Production Assists with curriculum-related processes, course and program catalog updates, and auditing of curriculum-related data. Ensures course and program information and all curriculum changes are accurately maintained in the curriculum management, academic catalog, and student information systems. Assists with editing the academic catalog to include non-curriculum sections. Assists with problem resolution and the development of consistent policies, timelines, and best practices related to curriculum and the catalog. Serves as backup for curriculum processes. Applies expert knowledge of Banner course and section-level relationships to advise academic departments on effective system coding of course and class schedule data to achieve desired system enforcement, requisites, reserved seats, wait lists, attributes, cross lists, etc. for registration and problem-solving. Non-Essential Functions and percent of time: 10% Other DutiesOther duties as assigned. Supports registrar, student services, and academic scheduling, daily operations, and customer service. Maintains integrity of university student data in multiple systems for daily operations, strategic analyses, and state reporting and compliance. Perform system testing of scheduling databases for system upgrades, under the guidance of supervisory staff. Working Conditions Office Hours 8:30 – 5:00. Available to work outside of standard business hours, as needed. Flexible work hours and/or hybrid work options (with a minimum of 60% (3 days a week) on campus) are negotiable after training period is completed.
To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer conduct various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees. Special Instructions to Applicants Posting Date 10/17/2024 First Consideration Date: 10/23/2024 Closing Date Open Until Filled Yes Supplemental Questions
The Scheduling Coordinator & Data Analyst I assists in the development and maintenance of the academic class schedule and supports the efficient utilization of academic classroom space. An expert user of the student information system scheduling module and related academic technologies (e.g., curricular information systems; academic scheduling applications), the ACS acts as a liaison to academic units, faculty, and staff. The position provides guidance on scheduling policies and procedures, creative problem-solving, and functional and administrative support in the timely and accurate production of the schedule of classes, the application of special course fees, and the assignment of academic classrooms. The position requires high attention to detail and significant skill in using technology and an understanding of academic scheduling policies and curricular requirements. Minimum Qualifications Bachelor’s Degree. Excellent research, critical thinking, and analysis skills. Attention to detail. A proven commitment to process improvement, quality service, and student advocacy. Excellent analytical, organizational, verbal, and written communication skills. Proficient in using current reporting tools, spreadsheet applications, relational database applications, and concepts. Ability to develop technical skills specific to the technical environment. Demonstrated ability to develop and execute detailed processes and procedures, and a proven commitment to process improvement. Ability to effectively lead projects. Excellent interpersonal skills with demonstrated diplomacy in problem resolution and the ability to interface effectively with all levels of staff and faculty, university partners, and external agencies. Preferred Qualifications Master’s Degree At least 1 year working in a higher education environment, with experience in course catalog, academic scheduling, or academic space management. Experience with integrated student information systems (Ellucian Banner or similar). Experience working with various large data sources, extracting, and manipulating data by designing, refining, and running complex queries. Knowledge of Ad Astra scheduling software and ability to analyze multiple variables and impacts to perform complex room changes to resolve classroom conflicts involving several departments. Experience with integrated student information systems (Ellucian Banner or similar) and state and federal compliance reporting. Knowledge of specialized Registrar core functions, tuition billing and state subsidy, academic records management, and academic program structures. Experience with HEI reporting and Degree and Enrollment reporting with National Student Clearinghouse and National Student Loan Data System. Essential Functions and percent of time: 40% Data Analyst Duties Responsible for the management, design, validation, and maintenance of reports generated for Federal, external, and internal use from the Office of the Registrar. Supports regulatory compliance, HLC accreditation, financial aid eligibility, and privacy of student information. Ensures compliance with federal (National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS), state (Higher Education Information (HEI) System), university and campus regulations (Wright Guarantee Tuition Program) by serving as subject matter and analytical expert. Serves as a resource to university offices, including Institutional Research, Bursar, Fiscal Services, etc., by providing analytical support with impacts on state subsidy and tuition billing. Works with academic, business, and service units across the university to define data standards and maintain the integrity, accuracy, and compliance of student data. Provides training to ensure data integrity and accuracy. Performs query analysis and develops analytical tools for auditing data. Develops queries and reports using software and tools to extract and analyze data from enterprise systems to ensure data integrity, problem-solve, troubleshoot, and support and enhance business processes, planning and decision-making.
30% Schedule Production Serves as the system administrator for Astra Schedule; prepares the system for each scheduling production cycle and keeps up with the academic schedule. Manages integration processes, including the import and export of data between the student information system and scheduling application. Establishes audit processes and critically audits class schedule and classroom data to maintain data integrity; resolves discrepancies and conflicts, and ensures compliance with data standards, processes, and policies. Analyzes business processes and future needs with an emphasis on integrating technology to improve services, streamline and increase automations, and ensure security and accuracy. Coordinate with academic departments in the timely distribution and receipt of schedule of classes, and drafts. Develops reports and assists in implementation of processes to enforce scheduling policy compliance. Supports the production of each term’s Schedule of Classes through daily problem resolution, data analysis, and process improvements. Manages the Banner schedule roll forward and schedule draft generation processes. Edits class section records in the student information system, recording days, times, instructors and adding/deleting/changing all data elements related to class sections and classrooms assignments for the academic year. Runs regular and ad hoc audit reports to troubleshoot schedule-related registration issues, class schedule and classroom scheduling data. Analyzes current operational procedures, identifies problems and/or areas for improvement, recommends and implements solutions. Develops complex course schedule and space utilization analyses for strategic decision-making and optimization. Assist in the development and maintenance of process documentation for scheduling procedures. Essential Functions and percent of time (cont'd): 20% Catalog Production Assists with curriculum-related processes, course and program catalog updates, and auditing of curriculum-related data. Ensures course and program information and all curriculum changes are accurately maintained in the curriculum management, academic catalog, and student information systems. Assists with editing the academic catalog to include non-curriculum sections. Assists with problem resolution and the development of consistent policies, timelines, and best practices related to curriculum and the catalog. Serves as backup for curriculum processes. Applies expert knowledge of Banner course and section-level relationships to advise academic departments on effective system coding of course and class schedule data to achieve desired system enforcement, requisites, reserved seats, wait lists, attributes, cross lists, etc. for registration and problem-solving. Non-Essential Functions and percent of time: 10% Other DutiesOther duties as assigned. Supports registrar, student services, and academic scheduling, daily operations, and customer service. Maintains integrity of university student data in multiple systems for daily operations, strategic analyses, and state reporting and compliance. Perform system testing of scheduling databases for system upgrades, under the guidance of supervisory staff. Working Conditions Office Hours 8:30 – 5:00. Available to work outside of standard business hours, as needed. Flexible work hours and/or hybrid work options (with a minimum of 60% (3 days a week) on campus) are negotiable after training period is completed.
To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer conduct various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees. Special Instructions to Applicants Posting Date 10/17/2024 First Consideration Date: 10/23/2024 Closing Date Open Until Filled Yes Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a Bachelor's degree? Yes No * Do you have experience querying data from a relational database? If so, give an example from your experience.(Open Ended Question)
* How did you hear about this position at Wright State University? Please check all that apply. WSU Careers website Academic Careers Academic Keys Chronicle Diversity in Higher Ed Diverse Issues in Higher Ed Facebook HBCU Higher Ed Jobs Inside Higher Ed LinkedIn Social Media Personal referral Women in Higher Ed Other Job Fair or Hiring Event Required Documents Required Documents Cover Letter Resume/CV References Optional Documents
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