+ GENERAL SUMMARY + The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor. + ESSENTIAL DUTIES AND RESPONSIBILITIES + Serves as a patient liaison for scheduling of services. + Responsible for accurate data collection, documentation, and data retrieval. + Provides clerical, secretarial and project management functions for the service area. + Interfaces and communicates with multiple departments. + Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps. + Performs other duties as assigned. + LICENSES AND/OR CERTIFICATIONS + None required. + MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS + High school graduate or GED. + Ability to relate well with the public. + Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. + Ability to coordinate multiple schedules based on individual preferences and guidelines. + Ability to utilize scheduling software and maintain updated schedules. + Ability to sort and file materials correctly by alphabetical or numeric systems. + Computer skills required and knowledge of medical terminology preferred. + WORKING CONDITIONS + Normal office environment with little exposure to excessive noise, dust, temperature and the like. + PHYSICAL REQUIREMENTS + Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)