If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $49,800.00 - $74,600.00

Job Description

Essential Functions and Responsibilities:

Develops and updates policies and procedures to ensure compliance with external laws and regulations.Investigates complaints or allegations of non-compliance, suggesting steps to address and prevent future violations.Prepares annual and ad hoc reports to maintain programmatic authorization including completing documentation to obtain approval by states’ programmatic approving agencies (e.g., boards, departments, commissions).Evaluates planned or implemented changes in the standards and requirements of local, state, regional, and/or national approval agencies.Works with internal stakeholders to obtain, compile, and maintain data required to complete external reports.Produces high-quality work on short deadlines.Performs other related duties as assigned.

Knowledge, Skill and Abilities:

Exceptional written and verbal communication skills.Knowledge of authorization, accreditation, and professional licensure in higher education.Technological competence with MS Office Suite, Salesforce and Smartsheet.Interpersonal relationship skills (social-emotional intelligence) of confidence, focus, ethics, and accountability as demonstrated by checks with multiple layers of references.Ability to synthesize and communicate complex analyses and discussions into written documentation.Strong organizational and planning skills with the ability to manage multiple competing projects and deadlines.Strong analytical, writing, and problem-solving skills.Sensitivity to and the ability to maintain confidentiality.

Job Qualifications:

Minimum Qualifications:

Bachelor’s degree in a writing-intensive field (e.g., communication, English, history) from an accredited college/university or equivalentFive (5) years of related experience in higher education compliance, accreditation, or quality assurance

Preferred Qualifications:

Graduate degree in a writing-intensive field (e.g., communication, English, history) from an accredited college/universityKnowledge of programmatic approval procedures in four or more jurisdictionsPrior training as a quality examiner (Malcolm Baldrige National Quality Award preferred)Bi-lingual (writing and speaking)

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI