School Telehealth CMA for Innovative Program ID 2024-26381 Location ITS Building Work Location US-NC-Greensboro Division : Name Ambulatory Department : Name AMBSVC-OAK FOUNDAT TELEH Category PATIENT CARE Position Sub-Category CMA Position Type Benefit Eligible (12-39 hours/week) Employment Type Employee Exempt/NonExempt Non-Exempt FTE 0.75 Workforce Status Onsite Work Hours 30.00 Provider Schedule (specific schedule) M-F On call Required No Sub Category Certified Medical Assistant Overview The Telehealth LPN-CMA provides team-based patient care as directed by the Telehealth provider. This position provides clinical support to the providers regarding all aspects of the registration and scheduling process for telehealth visits to facilitate positive experiences. This position also provides professional customer service to providers, internal customers and external customers. Day-to-day functions include connecting patients with the provider, clinical documentation, vital signs and assistance with Bluetooth peripheral devices as instructed by the provider.
**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**
Responsibilities
Provide instructions to patients and/or parents on video visits technical requirements, and assist with any patient/parent questions
-----------------------------------------------
Answer basic patient/parent questions on what to expect video visit by phone
-----------------------------------------------
Ensure telehealth visits are performed within expected time frames
-----------------------------------------------
Education of school staff and parents on video visit for acute illnesses
-----------------------------------------------
Give instruction to patients/parents as advised by the physician, nurse practitioner, or physician assistant (for example: care plan for parent and PCP, follow ups needed, referral to PCP)
-----------------------------------------------
Operation of virtual visit device and Bluetooth peripherals
-----------------------------------------------
Offer technical support and troubleshooting for patients and providers in a timely manner Maintain and clean virtual visit equipment after each patient
-----------------------------------------------
Organize, prioritize, and monitor daily work activity to ensure that complete and accurate registration/documentation has been performed in a timely manner
-----------------------------------------------
Communicate with school staff regarding return to classroom or student dismissal
-----------------------------------------------
Assist school office staff with securing parental or legal guardian permission for video visit Qualifications
EDUCATION:REQUIRED:
High School Diploma or equivalent
Medical Assistant Program or Practical Nursing Program
PREFERRED:
Associates, Healthcare Related Field
EXPERIENCE:REQUIRED:
2 year, Healthcare - Certified Medical Assistant (CMA) or 1 year as Licensed Practical Nurse
1 year in outpatient clinical setting
PREFERRED:
4 years, Healthcare - Certified Medical Assistant (CMA) or 2 years LPN experience
2 years in outpatient clinical setting with pediatric population
LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIRED:
BLS (CPR)-American Red Cross or AHA Healthcare Provider
Current and active certification as a medical assistant by one of the following: American Allied Health (AAH), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
Current licensure with NC BON as LPN, in good standing.
Valid Driver's License - If driving Cone Health vehicle, must have 5 years of driving experience and MVR must be approved by Risk Management.
PREFERRED: Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

Software Powered by iCIMS
www.icims.com