Job Description

Are You Ready to Make an Impact at RSSL?

Join Our Mission to Transform Lives Through Science, Innovation and Collaboration

At Reading Scientific Services Ltd (RSSL), we lead the way in scientific analysis, research, consultancy, and training. We provide services to the food, pharmaceutical, and consumer goods industries, as well as our parent company, Mondelez International. RSSL is dedicated to delivering world-class scientific solutions and outstanding customer service.

Recognised for our excellence, we were awarded CRO of the Year at the  2023 OBN Awards, adding to our previous accolades Employer of the Year, Enlightened Employer and Women in Business.

If you are passionate about driving innovation and making a real impact, RSSL is the place for you!

The Central Sample Administration (CSA) department is responsible for the administration of all RSSL samples coming into the Reading Science Centre (RSC).This includes responsibility for the receipt of samples, creating projects in the LIMS system, allocating projects to the correct departments, ensuring there are no discrepancies between submitted client paperwork, sample pot labelling and quotations, sub-sampling of supplied samples (if required), subcontracting analytical work and inputing of these results, returning samples to clients, electronic and physical disposal of samples (as required), maintaining chain of custody for controlled samples, liaising with internal and external customers and supporting the Mondelēz Health Check process.

The role of Scientific Administrator is to ensure the day to day efficient administration of samples received into the CSA department at the RSC building. The role holder will be required to maintain a flexible approach to working practices to ensure the smooth running of the CSA department. They will also be expected to work in an organized manner within tight deadlines, to ensure that the project throughput is delivered within 24 hours and to a high quality standard.

The position will be primarily based at the Reading location although may require attendance of any of the RSSL sites.

Primary Accountabilities / Responsibilities:

Technical and Operational

Ensure samples are logged into the Laboratory Information Management System (LIMS) in an accurate and timely manner.

Ensure the efficient throughput of samples in CSA from receipt to laboratory.

Sub-sample multi-lab project samples, strictly adhering to all requirements of QSOP-149.

Liaise with customers to ensure correct information is available. Ensure customer satisfaction by acting as an interface with customers and deliver excellent customer service

Ensure consistency, technical precision and compliance with methods of work and look to identify improvements.

Develop good working relationships with RSSL colleagues particularly in the laboratories and customer services.

Work as part of the CSA team to high standards of safety and quality.

Collaborate with RSSL’s Operational Teams to ensure customer requirements are met in a timely manner.

Able to work under pressure and adapt to meet an ever changing customer environment.

Communication & Influence

Work as part of an efficient team

Liase with clients, commercial, site administration teams and line management to ensure effective communication.

Liaise with both internal and external customers where necessary to ensure that the information on LIMS is accurate and ensure customer satisfaction by representing RSSL in a professional manner at all times.

QEHS

Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are understood and followed.

Complete assigned quality actions on a timely manner

Maintain a clean, tidy and safe working environment.

Understand and work to the requirements of GMP and UKAS or Home Office regulations as required.

Ensure training records are up to date and accurate.

Knowledge, Skills, Experience and Language Requirements:

Educated to A-level / HNC level (or equivalent) and / or have appropriate industry experience to be able to fulfil role requirements.

Accountable, honest, hardworking and able to work efficiently in a team.

Flexible and adaptable to meet customer/business requirements.

Well organised and capable of working on multiple activities

concurrently. Meticulous attention to detail.

Excellent inter-personal skills, with the ability to interact

effectively by with customers and colleagues by telephone,

written communication and face-to-face.

Self motivated, enthusiastic and quick to learn.

Able to organise own work to maximise output.

Computer literate in standard MS office applications.

Administrative working experience

Experience of working in a regulated environment.

English fluency (written and spoken)

In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:

Opportunities to learn and develop

Performance Related Bonus scheme

Contributory pension (between 8% to 11% employer contribution)

Life assurance

27 days holiday allowance (possibility to buy 5 extra days) + bank holidays

Employee Assistance Programme (EAP)

A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc).

No Relocation support availableBusiness Unit Summary

Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.

Curious about us and want to learn more?

Please explore:  Website   YouTube   LinkedIn   Glassdoor

RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#RSSL

Job Type

Regular

Administration Support

Administration Services