We are seeking an experienced Scrum Master with strong communication and technical skills to guide and support our software development teams in delivering innovative, high-quality solutions. The ideal candidate will act as a servant-leader, fostering a culture of collaboration, agility, and continuous improvement while ensuring adherence to Scrum principles and practices. This role requires excellent interpersonal skills, a proactive approach, and the ability to navigate a dynamic and fast-paced environment, along with the ability to communicate effectively with both technical and non-technical stakeholders. This role will also have Project Management responsibilities as well, coordinating project teams, managing resources, and implementing and maintaining processes. Key Responsibilities: + Facilitate Agile Scrum Processes: + Lead daily standups, story pointing, sprint reviews, and retrospectives + Ensure teams adhere to Scrum practices and principles while continually improving workflow + Team Support: + Act as servant-leader to one or more development teams, enabling them to achieve their goals + Identify and actively remove impediments that block team progress, whether technical, organizational, or interpersonal, and escalating issues when necessary + Foster a collaborative and supportive team culture + Stakeholder Communication: + Serve as the primary point of contact for communication between teams and stakeholders + Help stakeholders understand and maximize the benefits of Agile practices + Manage and communicate progress, risks, and dependencies effectively + Process Improvement: + Continuously evaluate and refine Agile practices to ensure the team operates at its highest potential + Facilitate discussions around team performance and areas of improvement + Metrics and Reporting: + Track and report on key metrics such as velocity, burn-down charts, and team capacity + Provide actionable insights to help improve team efficiency and productivity + Coaching and Mentorship: + Educate and mentor team members, stakeholders, and other Scrum Masters on Agile methodologies + Promote a growth mindset within the team and organization + Project Management: + Closely monitor project performance through success of short- and long-term deliverables while compiling sprint results and regular project updates + Regularly interact and coordinate with 3rd party business and IT vendors + Communicate project status, updates, and key milestones to stakeholders both verbally and in writing Required Skills: + Proven experience as a Scrum Master or similar role in a software development environment + Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.) and related practices + Experience working with cross-functional teams in a fast-paced environment + Exceptional facilitation, organization, and communication skills + Proficiency with Jira and related Agile tools + Strong problem-solving and conflict-resolution abilities Preferred Certifications (one or more of the following): + Certified Scrum Master (CSM) + Advanced Certified Scrum Master (A-CSM) + SAFe Scrum Master (SSM) + Project Management Professional (PMP) **Preference is for this position to be hybrid out of our Lincolnshire, IL offices. Remote candidates will be considered and occasional travel to our Lincolnshire, IL offices may be required.** What We Offer: + Competitive salary and benefits package + Opportunities for professional development and continuous learning + A collaborative and innovative work environment + Flexible work arrangements **Pay Range:** $93,800.00-$140,750.00 Annual In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.