Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our New York is looking for a new Sea Logistics VinLog Manager to join our Sea Logistics team. **Your Role** To Represent K+N in the local community that embraces both internal & external Sea Logistics Customer’s. The Sea Logistics Customer Care Location Manager (Imp or Exp) is responsible for managing the Customer Care strategy on a local level as well as implement improvements of customer service to ensure continuous customer excellence. In addition, the Individual will be responsible for managing the Customer Care Location Team (Imp or Exp) in developing customer relationships, on-boarding of new Customers and addressing any and all Customer complaints in a timely & satisfactory manner. The overall goal is Customer growth, satisfaction and retention. **Your Responsibilities** + Provide leadership, direction and monitor the Performance of the local Customer Care team and local Sea Logistics Field Sales team + Oversee staffing and selection decisions, allocate resources and manages project assignments, as necessary + Close cooperation with Branch & Area management as well as Sea Logistics operations (OCC) for an enhanced customer experience + Profit Maximization – avoid additional costs & expenses due to internal service failure + Financial Excellence & Development + Pro-actively participate in customer visits / meetings as needed and in conjunction with local/Area sales personnel + Manage Customer retention & focus on prospecting for new Business + Stay up to date with Market Knowledge & provide continuous updates to the Team + Business Development & Strategy setting to increase Market share **Your Skills and Experiences** + 5 years' Sea Logistics experience + 5+ years; People Leadership Experience + 5+ years' experience working in a customer facing role + 5+ years of financial acumen and P\L management experience + Must have the ability to report to the office 5 days per week + Must have the ability to analyze data + Travel required for business purposes **Good Reasons to Join** At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $X and $Y. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI- Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.