PURPOSE: As a primary contact for Safeway customers, the Seafood Manager provides friendly, courteous, and helpful service. The Seafood Manager is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Follows division guidelines for the implementation of the merchandising program and COOL compliance. Trains, schedules, supervises, and assigns duties to seafood clerks. Cleans product, cuts, weighs, wraps, packages, and places seafood for sale in display cases. Orders supplies and receives shipments. Logs temperature in freezer and cooler. Keeps department clean, orderly, and maintained in accordance with State and Federal regulations. The position is hourly non-exempt.
DUTIES & RESPONSIBILITIES: • Provide customer service as currently defined by the employer within the scope of the position and within company policy. • Schedule, supervise, train, and supervise seafood clerks to ensure optimum staffing patterns in the department. • Follow division guidelines for implementation of the merchandising program. • Speak with customers to resolve problems related to the operation of the Seafood department. • Obtains items from case on special order for customers. • Handles seafood products of varying weights, cut fillet, wrap, price, date and label fish. • Orders product as needed or directed. • Checks arriving orders for completeness and quality control. • Has overall knowledge of product sold in department. • Perform daily inventory and order necessary product and supplies to maintain adequate inventory. • Operates electronic scanning scale to record weight of item packaged. • Maintains cleanliness of seafood area. Includes wiping up spills, cleaning surfaces and cleaning equipment used in cutting and wrapping. • Replaces stock in displays in the seafood area. Ensures that all expired items are removed from the shelves daily. • Follows division markdown policy. • Performs daily temp and tare checks and COOL compliance. • Makes signs and tags for displays as needed. • Monitor inter-office mail and company web page daily for updated information. • Adheres to Federal, State, local laws. Adheres to safety policies and store rules. • Other duties as assigned. • Performing other duties as assigned.