At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Seafood Service Clerk Department: Seafood FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department. Core Competencies: + Partnerships + Growth mindset + Results oriented + Customer focused + Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers Positions that Report to you: None Primary Duties and Responsibilities + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. + Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. + Makes an effort to learn customers’ names and to address them by name whenever possible. + Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. + Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. + Wraps, weighs, and labels product. + Reviews the status and appearance of the food for freshness, then stocks cases or rotates product. + Finishes display details including seafood for traying. + Prepare and organize seafood items for display. + Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. + Replenishes and organizes the coolers. + Reports out-of-stock products to appropriate personnel. + Removes trash in a timely manner. + Maintains strict adherence to department and company guidelines related to personal hygiene and dress. + Adheres to company policies and individual store guidelines. + Reports to work when scheduled and on time. Secondary Duties and Responsibilities + Prepares some signs for the department. + Orders replenishment merchandise as directed by management. + Assists in other areas of store as needed. + Performs other job-related duties and special projects as required. Knowledge, Skills, Abilities, and Worker Characteristics + Commitment to the Hy-Vee Mission and a willingness to promote the values of the company + Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables + Ability to do simple addition and subtraction; copying figures, counting and recording + Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing. Education and Experience + High school diploma or equivalent required + Food Safety training; + Six months previous related work experience. Physical Requirements + Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision. + Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. + Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions. Working Conditions This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment. Equipment Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system Contacts Deals with customers on a daily basis and vendors/suppliers on an as needed basis. Are you ready to smile, apply today.