Seasonal- Customer Service Greeter - Miami International Airport
Enterprise Mobility
**Overview**
National Alamo has an exciting opportunity for a **Seasonal Greeter** . The Greeter provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
We are hiring for seasonal positions that will be from **December 1 2024- April 30 2025** .
**THIS IS A FULL TIME SEASONAL POSITION 40 hours per week**
**Pay is $18.00 /hr**
_Apart from religious observations, must be available to work the schedules below_
Monday: 8am-4pm
Tuesday:8am-4pm
Wednesday:8am-4pm
Thursday: **OFF**
Friday: **OFF**
Saturday: 8am-4pm
Sunday: 8am-4pm
OR
Monday: **OFF**
Tuesday:4pm-12:30am
Wednesday:4pm-12:30am
Thursday: 4pm-12:30am
Friday: 4pm-12:30am
Saturday: 4pm-12:30am
Sunday: **OFF**
**Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays.**
**Responsibilities**
+ Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
+ Welcome members to the facility when they exit the bus or arrive on the lot.
+ Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
+ Assist members with questions and concerns to minimize counter visits.
+ Communicate customer service issues to management.
+ Ensure that hangtag information is completed correctly.
+ Maintain clean low mileage fleet mix requirements.
+ Maintain Emerald Aisle for cleanliness.
+ Thank member for their business.
+ Provide upgraded vehicles on request.
+ Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
_Equal Opportunity Employer/ Disability/Veterans_
**Qualifications**
+ Must be at least 18 years old
+ High school diploma or GED equivalent required
+ Must have at least 1 year prior customer service retail or administrative support experience
+ Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related conviction on driving record in the past 5 years
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must be able to understand, read, write and speak English
+ Must be willing to accept $18.00/hour
+ Apart from religious observations, must be available to work listed schedule
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
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