Description The Process Assistant reports directly to an Area Manager and supports Inbound, Outbound, and Support functions within a shift of the Fulfillment Center (FC). This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to successfully execute the launch, operation, and decommission of a seasonal facility in a fast-paced, ever changing enviroment. Basic Qualifications Associates must be in good standing Ability to work overtime as required Ability to work flexible schedules/shifts/areas Continued meeting or exceeding of department performance goals Familiar with operations of assigned area. (Outbound or Inbound) Preferred Qualifications • Education beyond High School, and/or prior experience managing employees • Excellent interpersonal skills • Demonstrated problem solving skills and analytical skills • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management • An awareness and willingness to use OE tools and techniques • Leadership ability •12+ Months of experience in Problem Solve /ISS to include one peak season. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $15/hr in our lowest geographic market up to $21.01/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.