Position Summary The Seasonal Program Assistant will assist the Exhibitions & Public Programming department at NYBG in executing public programming for NYBG visitors. Duties include: making advance preparations for programs, distributing program/event materials, soliciting public participation, assisting with the setting up and running of programs, facilitating educational opportunities for visitors, and handling breakdown and data collection of programs. The Seasonal Program Assistant will work with other staff and volunteers to guarantee high quality public offerings. This position is visitor-facing, and so the ideal candidate is comfortable interacting with visitors in a friendly and professional manner. This position requires Wednesday – Sunday availability, nights, and occasional Holiday Mondays. Details on scheduling are available in the interview process. This position will require work outdoors in many seasons. Specific Duties and Responsibilities + Support artists/performers with load-in/out of equipment, transportation, and hospitality needs such as artist escort and Greenroom tidiness. + Learn basic setup and troubleshooting of speakers and lighting needs for performances, lectures, and viewings. + Facilitate and delegate tasks and responsibilities to volunteers, freelancers, and interns. + Coordinate with NYBG departments (Operations, Security, and Visitor Experience) to execute assigned tasks. + Collect, retain, and update program data for departmental records, including visitor counts, post-event recaps, and database files relating to past and present programs. + Create a welcoming and educational environment for visitors and assist with wayfinding and crowd control. + Organize, take inventory, and maintain equipment in storage spaces to ensure efficient functionality. Assess, prepare, and collect these essential materials for programs and events. + Organize printed materials and set up informational tables. + Contribute feedback to support the content of programs, and research ideas for future programming. + Assist with the setup and breakdown of tents, tables, chairs, and other day-of event production. + Attend departmental presentations and briefings on daily, weekly, and seasonal programming and exhibitions updates. + Utilize scheduling platforms and email to receive assigned tasks. + Support NYBG Farmers Market on Wednesdays from 8 a.m. – 4 p.m. as needed. + Other related duties or exhibition-related tasks as necessary. Requirements + Keep up to date and knowledgeable on all Garden programs, hours, special events, and current exhibitions. + Experience working in customer service and/or programs/events. + Familiarity with cultural institutions and related programming. + Prompt and attentive to detail. + Must have excellent communication skills. + Familiarity with Microsoft Suite preferred. + Valid driver’s license required. + Ability to be in one position for an extended period of time. + Ability to move up to 50lbs. + Schedule includes weekends, some weekdays and select holidays. Wednesday, Friday, Saturday and Sunday availability is mandatory. Physical Demands and Work Environment: + Ability to be in one position for an extended period of time. + Ability to move up to 50lbs. Baseline Work Schedule: Wednesday, Friday, Saturday, and Sunday availability. Pay rate: $20p/ hr If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org . EOE/BIPOC/F/Persons with disabilities/Veterans