**What you'll bring to the team** At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference.  With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless! **Position Overview:** As aLEGOLAND NYSeasonal Retail Associate, you will be an integral part of the guest experience by offering exceptional service andmaintainingthe retail operations within the park. Your primary duties will include assisting guests with purchases, stocking merchandise, and ensuring the retail environment is clean and welcoming. **Key Responsibilities:** 1. **Customer Service:** + Greet guests with a friendly and welcoming attitude. + Assistguests in finding and selecting merchandise. + Provide product information, including pricing, promotions, and availability. + Handle guest inquiries and resolve any issues or complaints promptly and professionally. **2. Sales Transactions:** + OperatePOSsystems, handle credit, and other forms of payment accurately. + Process sales transactions quickly and efficiently. + Ensure proper handling of returns, exchanges, and refundsin accordance withpark policies. **3. Merchandise Management:** + Stock shelves, displays, and fixtures with merchandise in an organized and attractive manner. + Monitor inventory levels and communicate restocking needs to supervisors. + Assistwith the unpacking, tagging, and pricing of new merchandise. + Maintainaccurateinventory records as directed. **4. Store Maintenance:** + Keep the retail area clean, tidy, and well-organized. + Arrange displays to highlight featured items or seasonal promotions. **Qualifications & Experience** + **Minimum Age Requirement:** Must be at least 16 years old + **Availability:** Must be available to work flexible hours, including weekends, holidays, and evenings during the park's operating season. + **Retail or Sales Experience:** Previousexperience in retail, sales, or customer service is preferred but notrequired. + **Physical Requirements:** Ability to stand forlong periods,lift upto 25 pounds, and perform tasks that involve repetitive motion. + **Communication Skills:** Strong verbal communication skills and the ability to engage with guests and team members effectively. **Benefits** + Competitive hourly wage. + Free admission passes to the park, and any other Merlin Entertainment venue, for you and your family/friends. + Several incentives throughout the season. + Opportunities for advancement within the company. + A fun and energetic work environment with a supportive team. + Uniforms included + Staff canteens – including a video game lounge + Park closes daily at 6pm! (Except July 4th) All employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate. **Pay Range** From USD $16.00/Hr. Submit a Referral (https://seasonalcareers-na-merlinentertainments.icims.com/jobs/7532/seasonal-retail-sales-associate/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. **Location (Country-State-City)** _US-NY-Goshen_ **Job ID** _2025-7532_ **Employment Type** _Part-Time_ **Offer/Contract Type** _At Will (US Only)_ **Location Name** _LEGOLAND New York_