Core Accountabili es: CUSTOMER CENTRIC • Delivers an engaging, posi ve and authen c customer experience with all customers • Focuses on full-price selling while maintaining awareness of product value and promo ons • Handles customer situa ons in compliance with policy and procedures, a empts to "solve for yes" and partners with the leadership when dealing with escalated issues • Completes all assigned tasks in a mely and efficient manner • Executes all visual direc ves and maintains visual standards set by the company and as directed by the management team • Supports high standards of organiza on and cleanliness, promo ng safe working and shopping environment to maximize the customer experience • Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program • Complies with all Loss Preven on policies, and communicates viola ons directly to the leadership team or via the Silent Witness Hotline • Shares feedback from customers with the leadership team to improve the overall customer experience RESULT DRIVEN • Ac vely par cipates in all company and store contests and events • Stays current on all financial goals and priori es • Support the leadership team in achieving all sales and opera onal goals • Supports and executes all digital sales strategies including ship from store and BOPIS within the store AUTHENTICITY • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends • Contributes to positive working environment by consistently exhibiting core value behaviors • Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends • Strives to improve individual performance while working as a productive member of the team Educa on/Experience Required: Last Updated 4/27/2021 1• Passion for product, brands, fashion and trends • High School Diploma or equivalent preferred • Effec ve wri en, verbal and presenta on skills • Strong communica ons skills • Excellent me management skills • Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representa ve of those that are required by an associate to successfully perform the essen al func ons of this job. • The associate must frequently li and/or move up to 20 pounds and occasionally li and/or move up to 35 pounds. • The associate must frequently sit/stand for long periods of me and climb ladders as needed. • While performing the du es of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. • Ability to maneuver around sales floor, stockroom and office areas. • Specific vision abili es required by this job include close vision, distance vision, depth percep on and ability to adjust focus. • Ability to work in open environment with fluctua ng temperatures and standard ligh ng. • Hotel, Airplane, and Car Travel may be required SM and above roles only. Posi on Type/Expected Hours of Work: This is a part-me posi on. As a Na onal Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considera ons: Please note this job descrip on is not designed to cover or contain a comprehensive lis ng of ac vi es, du es or responsibili es that are required of the associate for this job. Du es, responsibili es and ac vi es may change at any me with or without no ce. Reasonable accommoda ons may be made to qualified individuals with disabili es to enable them to perform the essen al func ons of the role.