Position Details

Position Location: Grand Rapids, MI

Department: Retail Store Operations

Reports To: Store Leader

FLSA Status: Non-Exempt (Overtime Eligible)

 

Summary

​At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our Brand Ambassador’s embody the core values and heritage on which our brand was founded while leading others to do the same.  A BA at Carhartt are friendly team players who care for the consumers, delivers the best experience and in a positive way every time.  Our BA’s are true advocates for our brand and is the face of the Brand to consumers walking through our doors.  ​

 

We are All Leaders at Carhartt

​In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.​

 

Responsibilities

Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values. Deliver the ultimate retail consumer experience with every consumer interaction. Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story. Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed (sorting, folding, restock, etc.). Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each and every day. Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth. Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures. Work as a team member to achieve/exceed the overall store's total revenue goals. Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations. Support execution of community engagement events. Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community. Ownership of one’s own development and professional growth.

Required Skills and Experience

Previous retail experience preferred. Excellent organization, prioritization and communication skills. Exceptional team and collaboration skills. Strong PC skills:  POS Systems and Microsoft Office.

Working Conditions

EEO Moderate Lifting (30-40 lbs.) Retail Environment Retail Hours Tobacco Free Travel (5%)