**What you'll bring to the team** At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference.  With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless! **Position Overview:** As a SeasonalResortOperations Associate, you will play a key role in creating a positive experience for guests by providing exceptional service, ensuring safety, andmaintainingpark operations. This role involves interacting with guests,assistingwith events, and supporting _various_ parkdepartments as neededsuch as, but not limited to,Admissions,overall park presentation,handling Point of Sale transactions, and workingin retail departments throughout the park. **Key Responsibilities:** **Guest Interaction:** + Greet guests with a friendly and welcomingattitude. + Provide information and assistanceregardingpark attractions, events, and amenities. + Address guestquestions, concerns, and feedback professionally and courteously. **Safety and Compliance:** + Monitor guest activity to ensure adherence to park rules and safety regulations. + Report any safety concerns or hazards to theappropriate supervisor. + Notify supervisor/manager of anyguest/coworkerfirst aidneedsand follow emergency procedures. **Resort Quality** **:** + Maintain cleanliness and organization in assigned areas, including ride queues, guest seating, and common areas.Keeping walkways and restrooms clean. + The use of power equipment, such as air blowers and pressure washers + Report maintenance needs and equipment malfunctions to theappropriate personnel. **Team Collaboration:** + Work closely with other associates andother departmentsto ensure a seamless guest experience. + Participate in team meetings and training sessions asrequired. + Cross-traininginto otherdepartments/areas, such asAdmissions, Retail and if needed and eligible Rides **Qualifications & Experience** + **Minimum Age Requirement:** Must be at least 16 years old + **Availability:** Must be available to work flexible hours, including weekends, holidays, and evenings during the park's operating season. + **Customer Service Experience:** Previousexperience in a customer service role is preferred but notrequired. + **Physical Requirements:** Ability to stand forlong periods,and work in various weather conditions. + **Communication Skills:** Strong verbal communication skills and the ability to interact effectively with guests and team members. **Benefits** + Competitive hourly wage. + Free admission passes to the park, and any other Merlin Entertainment venue, for you and your family/friends. + Several incentives throughout the season. + Opportunities for advancement within the company. + A fun and energetic work environment with a supportive team. + Uniforms included + Staff canteens – including a video game lounge All employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate. **Pay Range** From USD $16.00/Hr. Submit a Referral (https://seasonalcareers-na-merlinentertainments.icims.com/jobs/7572/seasonal-theme-park-associate/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. **Location (Country-State-City)** _US-NY-Goshen_ **Job ID** _2025-7572_ **Employment Type** _Part-Time_ **Offer/Contract Type** _At Will (US Only)_ **Location Name** _LEGOLAND New York_