Job Description An employer is looking for an Administrative Assistant to work at Fort Meade, MD. This person will handle everything related to the employee lifecycle, like managing access and collecting equipment. Theyll make sure employees get the right system access by reviewing and submitting the necessary forms and ensure access is removed when someone leaves, updating paperwork and notifying the Government. Theyll work with scrum teams to schedule and manage Authorized Service Interruptions (ASI) to keep things running smoothly. Theyll manage and update through ServiceNow ITSM and track workflows through Jira to resolve issues efficiently. Theyll take charge of complex incidents, making sure theyre resolved to everyones satisfaction. Theyll also collaborate with colleagues to monitor and report variances, helping resolve issues that impact successful product delivery. Compensation: $40/hr to $50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must hold an active DoD Secret clearance. Bachelors Degree with 4 8 years of relevant experience or a masters with 2-6 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. Experience in On-boarding and Off-boarding candidates and supporting system access Experience identifying and tracking related project task dependencies, risks & possible mitigations. Experience working with a highly technical team and in a dynamic, fast-paced environment. Strong written and verbal communication skills are required to collaborate with teammates, management, and customer representatives Candidate to be able to work with strict deadlines. Ability to work well/collaborate with people from many different disciplines with varying degrees of technical experience. High attention to detail and accuracy. Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Holds an active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire Possesses prior experience working with DISA projects and Government contracted resources Experience with JIRA, Git and Confluence. Understanding of ITIL foundation or ITIL certified. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.