Job Description Insight Global is seeking a Cyber Service desk lead to support a large government customer. This person will be working in a SOC environment where they will be responsible for fielding calls from system administrators as well as other users in the environment that are having cybersecurity related issues. These issues include but are not limited to STIG implementations, ACAS scan review and interpretation and working to remove devices from quarantine. This is a primarily windows based environment. There are six people on this team and this person will also serve as an escalation point for more junior members of the team. This is a customer facing role so this person should be able to provide a high level of customer service. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Active Clearance IAT II or Higher 3+ Years of Cyber Security Experience 2+ Years of Experience Running and reviewing ACAS Scans 2+ Years of Experience implementing STIGs Ability to provide high level customer service null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.