-The main function of a field service technician is to install, maintain and repair products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time.
-Installs, upgrades and removes products ensuring coordinative engineering field change.
-Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
-Completes system programming and optimization as part of the installation process.
-Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment.
-Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
-Travels frequently to customer sites in performance of duties.
-The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.
-The employee must lift and/or move up to 50 pounds.
-Update knowledge and skills to keep up with rapid advancements in computer technology.
-Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
-Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
-Analyze user needs and recommend appropriate hardware.

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