Job Description An employer is looking for a JIRA Administrator to sit remotely. As a Jira Administrator, youll configure and customize Jira, manage user permissions, oversee workflows, ensure system performance, handle reporting, manage integrations and plugins, and provide training and support. Youll work with project leads to align Jira configurations with enterprise standards. Your main tasks include setting up projects, workflows, and custom fields, managing users and permissions, and ensuring security compliance. Youll automate tasks, integrate Jira with other tools, and manage add-ons. Additionally, youll monitor system health, upgrade Jira, back up data, create dashboards and reports, assist with JQL searches, and provide training and support to users. Compensation: $50/hr to $60/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must hold an active DoD Secret clearance. Bachelors Degree with 8 12 years of relevant experience or masters with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. Strong communication skills that enable proactive and effective collaboration with a virtual team, including the ability to clearly articulate status and present to both customers and program leadership. Candidate shall have the ability to develop and present management level briefings Previous experience administering the Jira application, coming up with new designs, and remaining up to date on the latest Jira upgrades. Experience or familiarity with agile development Experience with the Jira ad-ons functionality Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. Understanding of ITIL foundation or ITIL certified. Bachelors degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline Experience working with large software systems including hardware integration and test. Experience working with multi-disciplinary technical development teams. Experience moving from a legacy application to a new application. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.