Summary: Greets patients upon arrival in the department. Insures pre-authorization of visit prior to treatment. Registers patients into the hospital’s ADMI system. Assembles medical records/retrieves medical records for patient visits. Answers phones as needed. Participates in performance improvement activities within department and hospital. Education: High School Diploma or GED. Experience: One year experience in office/hospital setting preferred. Skills and Abilities: + Skills in organization and priority setting. + Ability to communicate effectively and work collaboratively with office peers/other departments. + Ability to respond to incoming calls, transcribe detailed and accurate messages. + Ability to utilize sound interpersonal skills when interacting and taking into consideration cultural background, linguistic skills and age of customers. + Ability to work independently and identify tasks that need to be completed. Working Conditions, Physical Environment and/or Safety Requirements : Lifting up to 30 lbs. and occasionally lifting and/or carrying such articles as files, books, etc. Involves frequent standing, sitting, walking, stooping, bending, and reaching. Good visual and auditory acuity as well as good manual dexterity required.