Position Title:Secretary II Job Group:Merit Required Minimum Qualifications:• Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment and includes the use of word processing. Preferred Qualifications:• Experience in the music field • Demonstrated experience providing administrative support to multiple stakeholders • Experience preparing reports and other professional communication • Demonstrated experience in customer service with a variety of constituents • Experience with Microsoft Office Suite, calendar management and Canva • Experience using InDesign • Experience coordinating multiple priorities and/or projects Job Description: The Iowa State Music program’s Secretary II collaborates with faculty, staff, and students as a frontline role in the department’s dynamic office environment. You'll coordinate the main office, create concert programs, supervise student office staff, update the department website, and communicate with prospective students and their families about the exciting opportunities at ISU. This is an 11-month appointment, with the month of July off. Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. About Us: ISU’s Department of Music and Theatre offers undergraduate degrees in Music that prepare students for careers in teaching, performance, and composition. The department boasts a variety of ensembles, including bands, choirs, orchestras, chamber ensembles, and an opera studio, providing students with numerous performance opportunities. General Class Description Under general supervision, performs secretarial work such as composing routine correspondence, maintaining records, and obtaining and providing factual information requiring a knowledge of the policies and procedures of both the assigned and related work areas. Duties involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. May provide functional supervision. Characteristic Duties and Responsibilities • Reviews inquiries, provides information, and otherwise represents assigned and related work areas referring inquiries to appropriate persons as required. • Initiates and processes standard forms and documents. • Maintains and updates records, and verifies and reconciles departmental statements. • Composes correspondence in response to routine inquiries within established guidelines. • Assigns, coordinates, and reviews the work of other personnel for conformance to established guidelines. • Integrates information and may run routine queries to generate or produce reports. • Organizes activities and/or events for department such as scheduling room, ordering food, sending invitations, preparing agenda, etc. according to predetermined guidelines or standards. Knowledge, Skills, and Abilities • Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area. • Knowledge of institutional and unit policies, processes and forms. • Knowledge of proper format, grammar, spelling, punctuation, and capitalization. • Skill in utilizing computer software and online systems. • Skill in operating office equipment. • Ability to communicate effectively with staff, students, and the public. • Ability to follow oral and written instructions and apply institutional and policies accurately. • Ability to collect data, keep records, and prepare reports. • Ability to exercise functional supervision over employees. • Ability to organize and prioritize multiple tasks. Appointment Type:Regular Number of Months Employed Per Year:11 Month Work Period Time Type:Full time Pay Grade:08 Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager. Original Posting Date: February 7, 2025 Posting Close Date:February 17, 2025 Job Requisition Number:R16391 By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu . If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 . General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.