JOB SUMMARY

Supervise team members to ensure a high standard of cleanliness is being provided to all guest rooms during each shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) 

Develops and supervises the scheduling of housekeeping team members Issue work assignments at the start of each shift Oversee the completion of daily assignments Ensure the safe handling of cleaning products Coach and counsel team members Collect keys at the end of the shift  Continuously check linen and supply rooms, maid carts and all equipment used by guest room attendants, housepersons, and shampoo persons and ensure proper use of all equipment Maintain linen consumption, housekeeping supplies, care of furniture, and appearance of the building and fixtures Report suspicious activities which may jeopardize the security of the hotel to your manager or the security department immediately Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to understand and follow the Trailblazer Guide, housekeeping manual and emergency/evacuation procedures Good organizational skills Strong verbal and written communication skills Ability to read, write, and communicate verbally in English and Spanish Ability to operate office and housekeeping equipment Perform under pressure in an interruptive environment High School diploma or equivalent  

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated Work entails use of solvents/oils, electrical devices, and computer equipment May encounter fumes/odors and dirt/dust Work is done in high places and occasionally on slippery surfaces Constant awareness is required of surrounding areas to ensure safety of employees and guests Constant contact with co-workers and guests Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps) Frequent standing, walking, bending over; repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors Occasional reaching overhead, crouching, kneeling, crawling, climbing and balancing  Seldom requires sitting, pushing/pulling over 100 lbs., lifting/carrying up to 25 lbs.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.