This is a role where the candidate will report to the Margin & Collateral Optimization Head of Risk providing supervisory oversight and governance across our operational functions including Margin Operations & Collateral Optimization functions. The team will leverage firm Policy and Standards, Legal, Compliance and Line Control best practices to embed a control mindset and create a robust control environment that is globally aligned with our new Target Operating Model. The candidate will partner with the First Line and Second Line control owners across the businesses globally to review the controls framework, conduct risk assessments, identify process gaps, and provide guidance to function owners for a plan of action for control enhancement. The role provides a range of opportunities to impact and influence the overall target state design and implementation of our strategic transformation priorities including: + Implementation of best practices that is globally consistent. + Simplification & standardization of processes across regions. + Opportunity to learn and acquire expertise across a range of products and asset classes. + Empowered to make decisions and drive strategy. + Significant interaction and exposure to a wide range of stakeholder groups and senior management to help drive the agenda. **Key Responsibilities:** **Organizational Oversight:** + Partnering with Functional Heads to ensure they are set up to succeed. Embedding a strategy that fosters a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated in a timely manner as well as acting as a senior point of escalation. + Assess whether any identified root cause issues may affect other lines of business, products, or services, and development of action plans to remediate or prevent internal related concerns in those other areas. + Conducting weekly control meetings with each Functional Head. + Partnering with Audit and Line Control to ensure global consistency and perform independent spot checks. + Creation and reporting of key performance indicators **Transformation to Target State:** + Work in the collateral organization to review our suite of controls and suggest change to uplift the risk profile throughout the organization and its products. + Strengthen management routines and mechanisms to provide for timely remediation of regulatory and control initiatives. + Lead the team’s review of transformational projects for regulatory and control. + Drive standardization of controls across regions and suggest opportunities for harmonization across teams. + Implement plans and execute vs milestones ensuring we meet deadlines. + Ensure our infrastructure and tools meet the needs in order to manage risk. Develop and suggest operating model changes in order to pivot the operations Organization towards digitization and a robust control environment. **Story Telling:** + Help drive comprehensive risk KPIs/Metrics for senior executive consumption – for each product and function, working in close partnership with the product Leaders. + Analyze risk metrics for trends and lessons learnt. + Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management. + Liaise with Internal and External Audit and Regulators to ensure transparent and effective two-way communication. + The position requires substantial interaction and collaboration with Regulators as well Internal Audit, Operational Risk Management, Line Control, Compliance, and other functional business partners. + Articulate solutions vs current state for digitization, automation, low code solutions and straight through processing **People Agenda:** + Implement a successful People and Engagement strategy to help attract, develop, retain, and recognize a diverse and talented workforce. + Promote a culture of continuous improvement and cultivating a robust service and control environment. + Engage with and lead our People. Develop effective and diverse teams across a global footprint. + Coach and mentor, our People. Ensure effective one to one discussion. Provide direction, feedback, support, and encouragement for career development. + Champion diversity and inclusion to create a working environment which allows our People to thrive and excel. **Skills & Qualifications:** + BS/BA degree or equivalent work experience + At least 2 years’ experience in a related operations role + Strong audit, risk management and control mindset + Experience in Collateral Operations and regulations impacting the product would be beneficial. + Self-reliant, good problem solver, and results oriented. + Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint. + Demonstrated ability to succeed in a complex organization where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interest of Citi as a whole. + Excellent verbal, written, and presentation skills. In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support the strategic goals. ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Securities and Derivatives Processing ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jersey City New Jersey United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $129,840.00 - $194,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Oct 25, 2024 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. 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