Alternative Investment Services (AIS) is one of JPMorgan's fastest growing businesses and one of the fastest growing administrators in the market. Today AIS is continuing to expand it's market share in alternative fund administration with staff across our global offices in New York/New Jersey, Boston, Dublin, Luxembourg, and India. You will work with the team to provide oversight and leadership for the delivery of IR Ops services to clients across AIS.   As a Alternative Investment Services Associate you will gain diverse experience as you work with through the alternative fund life-cycle for our hedge fund clients! This role will work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity. 
Job responsibilities Processing of all Fund and Investor level activity (investor capital activity, contact/wire updates, investor and client reporting, etc.) Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately Build relationships with clients, investors, other third parties, as well as with other business groups across JPMorgan and perform completeness reviews in a quality assurance capacity as it relates to investor or fund  activity/ changes; ensure all work is ‘Always Audit Ready’ Partner within the IR Ops department and across the broader AIS team to ensure the completion of all end-to-end processes in line with JPMorgan Risk Management policies and produce and review client and investor level reporting, such as monthly / quarterly statements, contract notes, order acknowledgements, and regulatory reports Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc. Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents Perform call-backs as necessary to authenticate clients’ and investors’ instructions and follow JPMorgan's established processes and procedures and look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk Required qualifications, capabilities, and skills Bachelors degree required (business discipline preferred) Minimum 3 years’ experience in the Financial Services industry, preferably with prior experience in alternative funds Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook· Dedicated to superior client service and able to remain poised under pressure Team player, professional and proactive approach to work, positive attitude and very strong communication skills both oral and written strong organizational skills with a motivation for impeccable quality Ability to collaborate, work independently, and solve problems that involve multiple stakeholders Preferred qualifications, capabilities, and skills Bachelors degree required (business discipline preferred) Excellent interpersonal skills Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook