Welcome page Returning Candidate? Log back in! Security Account Manager Job Locations US-CO-Denver Requisition ID 2025-1332801 Category (Portal Searching) Account Manager Business Unit AUS Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal® is hiring a Site Protection Manager. The Site Protection Manager is accountable for the day-to-day operations of an assigned customer site, including hiring, training, disciplining, and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively keep the site safe and secure. Meet or exceed service level agreement & operational goals; provide quality customer service. Maintain or oversee the maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.

 

Pays $104,540.80 per year

Join a company whose leadership is committed to fostering an inclusive environment where everyone can thrive

Competitive Benefits!

 

 

RESPONSIBILITIES:

Overall ownership and accountability for the safety and security of the assigned client siteEnsure the client site is provided with high-quality security services to protect people and property to keep the site safe and secureBuild, improve and maintain effective relationships with both clients, employees, local police and sheriff’s departments, and outside security managers from nearby facilitiesIdentify, report, and ensure resolution of any security risk or gaps caused by standard operating procedures, building design, or equipment malfunctions and failures.Continually prepares for internal and third-party audits, announced or unannounced, ensuring adherence with approved security controls and procedures, and can demonstrate such adherenceResponse to, escalates, and documents security incidents and emergency situations, and conducts root cause analyses and after-action reportsManage a team of security officers, site and/or shift supervisors including overseeing the hiring/selection, scheduling, payroll, training, coaching, development, and support of this teamSupervise the day-to-day security operations of an assigned client siteCoordinate necessary support services to effectively manage client site to meet or exceed service level agreement and operational goals and provide quality customer serviceEnsure all required reporting and contract compliance requirements are met.Assure regular communication of issues or programs with ClientCommunicate staffing needs via Requisition Form; oversee or assist recruiters in identifying, interviewing, and hiring quality candidatesDevelop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)Assure communication of policies, company announcements, and job openingsMeet all contractual scheduled hours with a minimum of unbilled overtimeEnsures all Supplier security personnel performing Services are competent and trained in the security systems, equipment, tools, and processes, in accordance with the Work Order as it relates to their assigned position; as well as meet Allied Universal’s corporate training standardsDevelop/maintain in operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staffManage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklistsTake a proactive role in communicating with the client and meeting their needs; meet with them regularly, listen to issues, and provide security and technical expertise and solutions. Ensure complete customer satisfaction.Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary, and Training Detail reports) that require interpretation and action for effective business managementEnforce Allied Universal policies as outlined in the handbooks, executive memos, and on the portal

QUALIFICATIONS:  

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentBachelor’s degree in Criminal Justice, Business Administration, or related fieldMinimum of ten (10) years of civilian or military law enforcementContract Security or facilities management experienceMinimum of two (2) years of business management/operations/supervisory experience (depending on size/scope of client)Experience in hiring, developing, motivating, and retaining quality staffAbility to develop and grow customer relationshipsOutstanding interpersonal and communications skillsAbility to work in a team-oriented management environment with the ability to work independentlyAbility to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basisKey Competencies: Staff Management, Financial Management, Risk Assessment, Community Relations, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

PREFERRED QUALIFICATIONS:

Professional security certifications such as Associate Protection Professional (APP), Certified Protection Professional (CPP), Physical Security Professional (PSP)Previous payroll, billing, and scheduling experience

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal dayVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2025-1332801 Options Apply Now!ApplyShareEmail a FriendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

Software Powered by iCIMS
www.icims.com