About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

Four Seasons Resort Palm Beach is seeking a Security Assistant Manager. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!

About the role

The Security Assistant Manager (SAM) will possess the ability to manage the day-to-day operation within the Security Department to ensure the safety and security of all guests, patrons, employees, and the physical property.  The Security Assistant Manager will further be able to design and implement policies and procedures regarding security and safety.  The SAM will further possess the ability review and conduct performance evaluations for Security staff and coach non-security staff in security and safety procedures. The SAM will work cohesively with other managers to ensure that the objectives of Four Seasons Palm Beach are being met. 

What you will do

Will lead the Security Department in absence of Director of SecurityDevelop, update, and enforce hotel safety and security standards and policiesInterview, select, review and counsel security officers to maintain order throughout the hotelTrain new employees according to all corporate specifications, including documentationAssign duties and schedule staff, balancing needs of hotel and productivity standards. Monitor staff activity and coach subordinate performanceWatch for suspicious persons entering, exiting, or loitering around building. Conduct walk-through observations of entire hotelPromote safe work practices. Ensure compliance with OSHA standards and preventative measures.  Work in tandem with People & Culture department on Workers’ Compensation issues and initiativesAssist in the development and administration of safety programs. Develop, revise, and advise key personnel of emergency procedures.Investigate accidents, thefts, property loss, and unlawful activities. Document details and advise management. Track departmental safety records and document medically treated and non-treated emergenciesCoordinate and monitor for efficiency safety and security related programs for overall hotel, including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness training, Manager on Duty schedules, evacuation drills, etcCompile and distribute departmental reports, such as property loss correspondence. Read incoming correspondence and disseminate pertinent information to staff membersOrganize and conduct departmental safety committee meetings. Attend and participate in other required meetings Coordinate with local / federal law enforcement and other emergency responders on situations relating to security and/or groups and individuals of the propertyLiaison with incoming groups to determine their security need.  Develop and execute this plan to ensure a seamless visitMust take an active role in the implementation of the resort’s emergency plans including communication and training for all FSPB staff.  Must have a complete understanding all technical equipment and the roles each manager / employee plays during these critical timesRespond to all emergency conditions such as fires, medical calls, power failures, leaks, as a Member of the Emergency Response Team Responsible for familiarity, training, maintenance, and monitoring of relevant Security Department Life Safety Systems, to include Fire Alarm monitoring equipment, fire extinguishers, kitchen hood suppression systems, CCTV Systems, Alarm/Alert Systems and Access Control SystemsCarry out administrative duties such as creating purchase orders, completing payrolls, and filing of all necessary documents for the departmentLiaison with outside contractors and resort operations team to schedule periodic testing of life safety equipment and conduct all mandatory emergency drillsMust involve actively on the management and communication of staff and guest parking. Chair the monthly Safety Committee Meeting

What you bring

Minimum two years of security experience in a hotel environment requiredLuxury hotel experience preferredStrong ability to prioritize, organize, and manage competing priorities Possess well-developed leadership and problem-solving skillsBe able to make quick decisions, work in a fast paced and diverse work environmentExcellent reading, writing, and oral proficiency in the English languageThis position requires a considerable amount of physical activity;Should be able to work a full shift with continuous standing and patrollingAbility to walk, bend, kneel and climb stairs throughout a full shift. Stand for up to 8 hours and lift up to 50lbs.  Ability to work inside and outside. Subject to all weather conditions; including sun, wind, and rain. Temperatures range seasonally from low 70’s up to 90’s with humidity up to 90% and wind gusts up to 25 miles per hour Ability to work wearing personal protective equipment. 

 

 

Schedule

Flexible schedule with the ability to work morning/afternoon shifts, weekends, and holidays

What we offer: 
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
401(k) Retirement Plan

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf