Northfield, Ohio, USA
25 days ago
Security Assistant Shift Manager - MGM Northfield Park

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As the Security Assistant Shift Manager is to oversee and manage employees assigned to his/her shift. This position ensures that operations are staffed efficiently, ensure that employees perform to established expectations, and promotes a safe environment for guests and employees; all duties are performed within company's policies and procedures, and applicable gaming and state laws.
THE DAY-TO-DAY:

Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverageOversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and proceduresAct as a liaison with the appropriate outside agencies during security incidentsAssist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessaryMonitor and support security-related processingEnsure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concernRespond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes

THE IDEAL CANDIDATE:

At least 1 year of prior experience in leadership, customer service and securityAbility to maintain professionalism and master leadership abilitiesAbility to learn and demonstrate proficiency, safe handling, and judicious use of defensive pepper spray (Oleoresin Capsicum)Knowledge and understanding of resort, casino and/or hospitality investigationExtensive experience in verbal and written investigative reporting​

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentallyHealth BenefitsHealth & Income Protection Benefits (For eligible employees)Maintain a work/life balanceAccess to a variety of company Hotel, Food and Beverage, Retail, and Entertainment DiscountsFree meals in our employee dining roomFree parking on and off shiftVarious programs and networking opportunities to help you get promotedVolunteer opportunities to give back to the communityOther various discounts with company partners such as travel, electronics, online shopping, and many more


FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10103

Are you ready to JOIN THE SHOW? Apply today!

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