Primary City/State:

Phoenix, Arizona

Department Name:

Security-AZ West-Corp

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position plans and manages the security program for the system area assigned and will have responsibility for multiple facilities. This includes managing security supervisors, security activities and staff at multiple facilities to ensure security needs are met, as well as providing protection for system property and equipment. Plays a key role in developing and implementing security policies and procedures for the facilities.

CORE FUNCTIONS
1. Hires, trains, conducts performance evaluations, and directs the workflow for the security supervisors and security staff within assigned region. This position plays a key role in the development and implementation of department policies, procedures, goals, and objectives. Ensures all goals and objectives are met timely and effectively.

2. Develops, plans, prioritizes and directs overall department work assignments for supervisors and department staff members. Provides leadership and directs the work of all department staff in the absence of the department director.

3. Develops and maintains productive working relationships with hospital administration and management by ensuring effective communication and positive customer relations.

4. Monitors and oversees the tracking and trending of employee, patient and visitor security data. This includes managing all incident reports and field investigations. Presents findings and recommendations to senior leadership.

5. Partners with leadership to develop the department‘s annual budget in conjunction with established goals and objectives. Ensures budgetary goals are met on an annual basis.

6. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

7. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

8. Will have direct managerial responsibility for multiple facilities assigned. Internal customers include all levels of organizational employees, physicians, patients, visitors and volunteers. External customers include law enforcement agencies, regulatory agencies, security system vendors, schools and neighborhood associations.

MINIMUM QUALIFICATIONS

Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Must possess a strong knowledge and understanding of security through three years of hospital security, law enforcement, or military experience, of which one year must be leadership experience or equivalent experience. Must demonstrate effective communication and teamwork skills. Must be results oriented and able to independently supervise multiple security departmental processes and activities simultaneously in a fast-paced environment.

Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. Employees hired on or after December 22, 2024 will need to successfully demonstrate the physical requirements before starting in the role. Employees hired before December 22, 2024 must be able to successfully demonstrate the physical requirements by December 22, 2025. If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered. This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.

PREFERRED QUALIFICATIONS

Certification as a Healthcare Protection Administrator or Certified Protection Professional is highly desired. Must have successfully completed high school or equivalent education.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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