Summary: Responsible for the successful security surveillance review, communication, and deployment of security officers as necessary to respond to calls for aid and/or other assistance, as dictated during the course of a normal shift. Reviews and records footage requests. Handles any escalated issues within the normal daily course of business within the dispatch room.

 

Essential Functions and Responsibilities:

Watches cameras and monitors for surveillance within the scope of Security responsibility Using digital recording equipment, downloads footage as needed and/or requested Works closely with property Surveillance department to track suspicious and/or unusual activity Reports suspicious and/or unusual to property Security employee(s) for further investigation Capture and print photos from the monitoring system Remain up to date and completely familiar with the property layout and locations of various alarm systems Direct responding units immediately to the location of an active alarm(s) Working knowledge of the smoke control panels, in the event that manual operation is required Works closely with law enforcement and courts in responding to subpoenas Works closely with Risk Management and Human Resources departments assisting with investigations Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned