Security / Door Host / Guest Services - House of Blues Houston
House of Blues
Job Summary:
Job Summary:
+ Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.
Essential Functions:
+ Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
+ Prevent and resolve altercations among guests
+ Lead guests and other employees in emergency evacuation procedures and provide assistance
+ Maintain control by circulating through your work area throughout the shift
+ Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
+ Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
+ Enforce House policy regarding photos/videos/recording devices
+ Safeguard against theft and property damage
+ Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
+ Set up area before opening (stanchions, table configuring, etc.)
+ Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift
+ Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Job Qualifications:
Required:
+ Ability to work late hours
+ Flexible schedule
+ 3 years work experience interacting with people in a positive environment
+ Read, write and speak English fluently
+ Must be able to lift or move up to 25 lbs using proper lifting techniques
+ Tolerance of all cultures, music and art forms
Preferred:
+ Bi-lingual
+ Cash handling experience
+ Experience recognizing valid ID’s
+ Experience in a live music environment
+ Self defense training
+ Experience using metal detection equipment
+ EMT or other medical background
Physical Demands/Working Environment:
+ Working environment is fast-paced, often loud and stressful
+ Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors
+ Must be able to lift or move up to 25 lbs using proper lifting techniques
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