MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school degree or GED.
At least one year of previous experience within security services, public safety, law enforcement or military service preferred.
Ability to read, write and speak English.
Possess an ability to function well during emergency situations.
Possess the ability to maintain diplomacy, courtesy, and cooperation despite the stresses of a patient care environment.
Valid Driver’s License required, must meet MercyOne’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
Proof of completion of Adult and Child Mandatory Reporter abuse training.
Certified in Management of Aggressive Behavior (MOAB) training within six (6) months of hire.
Basic computer skills, Microsoft products
ESSENTIAL FUNCTIONS:
Identifies, reports and documents safety hazards, and handles such irregularities as assigned by Supervisor in a manner prescribed by hospital and department policy.
Initiates investigations into incidents or activities of criminal nature and submits appropriate information to law enforcement agencies as directed.
Assumes responsibility for proper inventory, pickup, transport, and storage of patient valuables and after hour patient deposits.
Maintains storage and records of lost, found, and stolen property of visitors, patient, and employees.
Demonstrates an ability to effectively and positively manage potentially aggressive, loud, disorderly, or violent patients or visitors on a consistent basis and summons police to assist if necessary.
Assists in situations or physical altercations that may require physically escorting individuals off campus or restraining individuals until additional support / law enforcement arrives.
Demonstrates an ability to work collaboratively with Newton Police Department, Jasper County Sheriff, EMS personnel, and nursing staff and providers.
Files written report after each shift, listing all potential Environment of Care issues. Inputs data as required for reporting, recording and record keeping purposes.
Investigates and documents detailed descriptions of all incidents that are out of the ordinary.
Provides accurate directions, information and, if necessary, escort to the public.
Provides traffic control, as needed, including during helipad use.
Provides employee or visitor assistance, such as vehicle starting and safety escorts.
Monitors area to prevent theft from parked automobiles.
Assist with loading patients and/or baggage into automobiles.
Demonstrates leadership abilities in emergency/crisis situations.
Demonstrates excellent communication skills.
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.