Irvine, CA, US
1 day ago
Security Industry Specialist, Sales Abuse Prevention
The Selling Partner Trust and Store Integrity team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.

The Sales Abuse Prevention team designs and implements policies, tools and technology innovations to protect customers. We are looking for an experienced, motivated Industry Specialist with a background in risk, digital fraud, compliance, or cyber investigations who also have advanced data analysis skills (SQL, Python, Machine Learning, Data Science) to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem.

As the Industry Specialist over this space, you’ll partner with our team of engineers, user experience designers, research scientists, data scientists and business intelligence engineers to innovate on Amazon's shopping experiences across the store. You'll design, launch, and measure experiments that help drive discovery of the best ASIN selection in our store.

Successful candidates will have a keen ability to distill insights from customer research, and form an experimentation plan to address pain points uncovered through anecdote and in-depth data analysis. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments.

You will be able to separate out idealistic from practical and balance both to continue to move forward. You will excel at looking around corners, and anticipating where to build and when to test to fail fast. You must have the experience and capability to prepare documentation for senior executives. This is a highly visible position that will interact at all levels of the businesses we support.

You will thrive in a collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with senior leaders, technical software development teams, design teams, research teams, science and business intelligence teams.

Key job responsibilities
Conduct initial investigation to assess the abuse and large scale investigations to derive insights about tactics used to conduct abuse on our stores

Complete risk analyses on Selling partner populations using big data

Write deep dive documents summarizing investigations and proposing solutions

Own projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams.

Support teams in responding to, investigating and managing incidents and escalations around different types of abuse.

Use high-level judgment to own our most complex enforcement decisions.

Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.

Effectively prioritize opportunities in an ambiguous environment

Monitor media and global events to develop awareness of trends in ecommerce
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