San Diego, CA, US
61 days ago
Security Industry Specialist , TSI
The Security Industry Specialist is responsible for providing advanced expertise, consultation and guidance on industry trends, best practices, and innovative solutions in eCommerce fraud, cyber security and compliance risks.

We are looking for an experienced risk specialist with industry experience in eCommerce fraud, compliance, or cyber fraud investigations with relevant risk management experience and technical experience with cybersecurity, crypto, security engineering, etc. and data analysis skills (SQL, Python, Machine Learning, Data Science, etc.). An Individual in this role will own critical and high impact risk investigations and root cause analysis projects to scale their findings through technology and analytics (SQL, Python, machine learning). Further, an individual in this role is responsible to interpret risks across Amazon’s different business segment while developing pragmatic and systematic solutions to solve endemic problems.

The ideal candidate should be passionate about working in a fast-paced environment, solving highly ambiguous problems through use of advanced data analytics and technology. The role will require the individual to dive deep into complex and diverse data sets to identify risk patterns and establish connections to uncover process and technology gaps to prevent fraud across Amazon stores worldwide. To be successful, the candidate must possess a customer-oriented attitude; have the highest standards of professionalism; and thrive in a work environment where everyone's views are respected and valued.



Key job responsibilities
• Complete risk analyses using complex data sets leveraging SQL, Python, R etc.
• Balance use of data and judgment to drive faster action on complex and ambiguous risk investigations.
• Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.
• Use data and/or technical skills to discover new ways to scale risk signals resulting in the identification of all bad actors.
• Break problems into manageable pieces, ruthlessly prioritizing, and delivering results in an ambiguous and constantly changing environment.
• Conduct large scale deep dives to derive insights about tactics used to conduct abuse on our stores, identifying gaps and risk in Amazon's current mechanisms, systems, and policies.
• Discover solutions and convey detailed technical knowledge (verbally, in writing, and via diagram) to engineering, legal, and program/product management teams


About the team
About the team The Trust & Store Integrity team (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We embrace our differences and are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. We design and implement policies, tools and innovative technology solutions to protect customers by identifying and preventing abuse worldwide.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.

Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Our team is comprised of experts in risk domains such as fraud, cybersecurity, data security, insider risk, regulatory compliance, etc. with a strong dependence on data analysis and or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results. We make mistakes, learn from them, and support each other. Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.
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