Johns Hopkins Public Safety is seeking a **_Security Officer, Supervisor_** who will provide security services to the Human Language Technology Center of Excellence facilities and activities. The HLTCOE consists of 1 building in Baltimore City. HLTCOE Security Officers are customer service oriented, dedicated to providing a safe environment for researchers, staff, students, and visitors. Responsibilities include uniformed patrols and crime prevention services to protect life and property of the HLTCOE; offering proactive support of HLTCOE student and staff initiatives; development and maintaining a positive rapport with HLTCOE students, faculty, staff, visitors and other members of HLTCOE community; coordinating and cooperating with various HLTCOE administrators in the preliminary and follow-up investigation of complaints; reporting criminal offenses and disruptions; enforcing University and HLTCOE policies and regulations, state laws and Baltimore City Ordinances; writing reports and keeping records; monitoring electronic surveillance equipment and key access control. Position involves managing shift work and may include schedule changes as needed to meet security requirements. Note - This position is not eligible for visa sponsorship. Note - This position is a non-sworn, unarmed position within the current security organization. Shift assignments are determined by the needs of the department (assigned by supervisor after training is complete). **Specific Duties & Responsibilities** + Supervise all internal HLTCOE guards and primary POC between HLTCOE and University contracted security service who provide additional guard service at the HLTCOE. + Supervise, manage, and create schedules for all guards, internal and contracted, to ensure complete coverage of facility needs. + Supervise, plan and coordinate the activities and operations of security staff within assigned shift. + Serve as the responsible official (watch commander) in charge of security police operations. + Update post orders and disseminate updates to all guards as needed. + Train current and new officers on the facilities’ post orders, facility checks, and procedures. + Hold guards responsible for following all procedures and post orders, and take corrective actions when guards fail to follow orders. + Ensure all guards are in proper uniform, post is manned and being guarded in accordance with existing post orders. + Patrol assigned areas on foot. + Monitor Alarms by physically responding to audible alarms and alarm calls within HLTCOE and following proper procedure. Conduct investigations; maintain confidentiality while writing clear, concise and accurate reports. + Conduct security inspections of HLTCOE facilities and areas, reporting conditions as they may be necessary, including random inspections of desks, bags, containers, and all incoming and outgoing personnel + Provide escorts, badges and other general services, including locking and unlocking buildings and rooms. + Check-in and check-out HLTCOE visitors, including issuing and logging visitors’ badges + Work flexible shifts and any day of the week that includes holidays or weekends to assist with operational and special event assignments. + Use various computers and other equipment as a routine function of this position. + Perform other security related services for the faculty, staff, students, and visitors of The Johns Hopkins University as may be necessary. + Provide general security and customer service/informational services for HLTCOE activities which include special events and possible evening and weekend events. + Direct investigative activities at a crime scene or significant or unusual event. + Effectively utilize available resources by assigning personnel and monitoring their work to ensure proper performance of security functions. _Machines and/or equipment used on the job_ + Operate a variety of machines and equipment including office equipment, telephone, and Guard Tour Verification System. **Knowledge, Skills and Abilities** + Professional customer service skills. + Must be able to walk and stand for extended periods of time in order to conduct routine rounds and to patrol buildings and campus. + Strong interpersonal and communication skills are necessary to effectively deal with HLTCOE students, faculty, and staff. + Candidates must be able to demonstrate their ability to understand verbal and written direction, maintain a professional demeanor and restraint at all times, which includes stressful situations. + Ability to work independently in absence of a supervisor, be able to make observations and write clear, concise, accurate reports containing acceptable content with proper grammar and punctuation reflecting these observations. + Basic computer usage and Microsoft Word. **Minimum Qualifications** + US Citizenship is required. + Bachelor’s Degree in related field or graduate of certified police academy. + Ten years’ experience in law enforcement related field (city, county, state, university, federal agency) with 5 years of law enforcement supervisory/management experience. Must pass a University criminal background investigation. + Willingness to apply for and maintain a government security clearance. + Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Active TS/SCI with polygraph + Prior security or law enforcement experience. Classified Title: Campus Police Lieutenant Job Posting Title (Working Title): Security Officer, Supervisor Role/Level/Range: ATP/04/PD Starting Salary Range: $30.24 - $52.93 HRLY ($80,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30AM - 5:00PM FLSA Status: Non-Exempt Location: Homewood Campus Department name: ​​​​​​​Center of Excellence Personnel area: Academic and Business Centers The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range. Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf