POSITION PURPOSE Ensure and provides security for patients, employees and visitors. Protects hospital’s buildings, assets, parking lots and grounds. Investigates incidents of all types that occur on hospital property and generates reports and follow up activities as a result. Ensures and provides assistance for patients, employees and visitors. Serves as a customer relation’s liaison with patients and family for the System. Transports visitors via wheelchair to areas within the hospital campus. MINIMUM EDUCATION REQUIRED High School or Equivalent (GED) MINIMUM EXPERIENCE REQUIRED Entry Level LICENSES / CERTIFICATIONS REQUIRED Degree or certificate from academy or technical school in Police Science, Criminal Justice or related field preferred. Valid driver’s license, with proof of positive driving record, to operate a motor vehicle in the State of Wisconsin and/or Illinois. KNOWLEDGE, SKILLS & ABILITIES REQUIRED Ability to read, write and comprehend instructions and reference material in English. Demonstrates ability to work with confidential information. Ability to use two-way radio equipment including handheld radio, earpiece and other related devices. Must have physical stature and capacity to assist nursing staff restrain individuals as needed. Ability to verbally and in writing communicate with patients, staff and visitors. Ability to utilize communication tools, such as, but not limited to: computer, telephone, photocopy machine, and voicemail. PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES Provides a secure environment for patients, staff and visitors. Completes reports for various purposes, relating to Security by end of shift. Routinely patrols grounds in vehicle and on foot. When indoors, climbs multiple flights of stairs, exclusive of elevators, for patrol and emergency response purposes. Provides exceptional customer service while applying the System’s mission, vision and values. Exercises good judgment and logical thinking in determining the appropriate course of action. #cb