We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK.This position is responsible for providing superior service to our guestsMust seek out opportunities to be of serviceMaintain highly visible patrols to insure a safe gaming experienceAssure quality support to other departments so that they may serve guests more effectivelyPromote the property promotions and events Maintain public order and enforcing safety rulesProtecting property and assetsInvestigate disturbances in the hotel, casino, or racing areas Create fun and excitement with the customer BRING US YOUR BEST.
High school diploma or equivalentEffective communication (written and verbal)Previous customer service experienceAble to handle stressful situations dealing with the general publicAbility to work in an environment, which may be noisy and/or have excessive cigarette smokeNeed tact when dealing with difficult customersRun on level surfaces, as well as, up and down stairsAbility to identify and quickly respond to potential problems and conflicts and defend self and others in combative situationsAbility to effectively and efficiently move around all work areas including walking and standing for long periods of timeAbility to multi tasking as required (security officers cover a wide variety of different posts and work with all departments) Required to initiate positive interactions with guests and employeesActively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationshipsThe ability to operate company motor vehicles Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY $16.00 plus Tips Connect With Us! Not ready to apply? Connect with us for general consideration.