POSITION PURPOSE Ensures and provides security for patients, employees, and visitors. Protects hospital’s buildings, assets, parking lots, and grounds. Investigates incidents of all types that occur on Froedtert South property and generates reports and follow up activities as a result. Performs other tasks and projects as assigned. MINIMUM EDUCATION REQUIRED High School or Equivalent (GED) MINIMUM EXPERIENCE REQUIRED Entry Level 1 – 3 years of security-related experience is preferred. LICENSES / CERTIFICATIONS REQUIRED Valid driver license to operate a motor vehicle. Driving record must reflect insurability via Froedtert South’s automotive insurance carrier for authorized operation of fleet and patient/visitor vehicles (e.g., valet-related purposes). Degree or certificate from academy or technical school in Police Science, Criminal Justice, Security, or a related field is preferred. Basic Life Support (BLS) “HeartSaver” (CPR/AED) certification via the American Heart Association within 6 months from hire date. KNOWLEDGE, SKILLS & ABILITIES REQUIRED Ability to comprehend instructions and reference material to professionally communicate via effective written, verbal, and interpersonal skills. Ability to remain calm in stressful situations, attentive to detail, and work in a challenging environment. Ability to write comprehensive security reports. Physical ability to walk, run, bend, and kneel, for extended periods, and transport guests in wheelchairs/beds. Ability to calmly intervene with combative and aggressive individuals. PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES Provide a secure environment for patients, staff, and visitors. Complete reports related to Security by the end of shift. Provide exceptional customer service and patrol grounds and buildings via vehicle and on foot, promoting a safe and secure environment. Exercise good judgment and logical thinking in determining the appropriate course of action. Complete assigned duties in a professional and timely manner. Investigate security threats and breaches and provide prompt follow-up. Maintain confidentiality, discretion, and follow privacy standards.