Our healthcare security team is responsible for maintaining the security and safety for all at Billings Clinic which includes hospital staff, patients and visitors. Security Officers will be assigned specific areas of responsibility and are expected to deter illegal activities on hospital property while positively contributing to the overall patient experience through a customer service approach. The Billings Clinic Security Officers will provide an empathetic, safe approach to managing patient aggression and supervision of at-risk patients in the hospital environment.

Essential Job Functions

•Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
•Protect staff, patients, visitors, and property from theft or damage, or persons from hazards or interference, including the potential for violence in the workplace
•Ensure proper physical security is maintained at all locations of the Billings Clinic Campus
•Maintains and displays good public relations skills when interacting with visitors and staff
•Monitors entrances and exits during Emergency Management Situations to include Flood Control
•Prevents unapproved or unlawful entry in conjunction with Patients Plan of Care
•Assist Clinical staff in managing patient care through AEGIS taught applications
•Investigate and prepare reports on accidents, incidents, and suspicious activities
•Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
•Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment
•Transport or Escort Staff and Patients as needed
•Performs all other duties as assigned or as needed to meet the needs of the department/organization.