Site: The General Hospital Corporation

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

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Job Summary

Summary
Responsible for ensuring the safety of patients, visitors, and staff by patrolling the premises, monitoring security systems, and responding to security incidents.
Essential Functions
Conduct regular patrols of the healthcare facility, including interior and exterior areas, to detect and deter security breaches, vandalism, theft, or any suspicious activities.
-Maintain a visible presence and provide a sense of security by being approachable and proactive in addressing security concerns.
-Monitor surveillance cameras, alarm systems, and access control systems to identify potential security threats or breaches.
-Report any security-related incidents, hazards, or policy violations promptly to appropriate personnel.
-Control access to the facility by verifying identification, issuing visitor passes, and ensuring that only authorized individuals enter designated areas.

 

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] -

preferred Basic Life Support [BLS Certification]

preferred Certified Healthcare Security Officer [CHSO] - International Association for Healthcare Security & Safety preferred Certified Healthcare Security Supervisor [CHSS] - International Association for Healthcare Security & Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred

Experience
Experience in security operations, preferably in a healthcare or similar setting. 2-3 years preferred

Knowledge, Skills and Abilities
- Strong observation and situational awareness skills to identify potential security threats or hazards.
- Excellent communication and interpersonal skills to effectively interact with individuals at all levels, including patients, visitors, and staff.
- Ability to remain calm and make sound judgments in high-pressure situations.
- Basic knowledge of emergency response procedures and first aid techniques.
- Familiarity with security systems, such as CCTV, access control, and alarm systems.
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Additional Job Details (if applicable)

Physical Requirements

Physical fitness and the ability to walk or stand for extended periods.

 

Remote Type

Onsite

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.